• Report: #388884

Complaint Review: Family Credit Counseling Corp

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  • Submitted: Fri, November 07, 2008
  • Updated: Sun, November 09, 2008

  • Reported By:Fort Myers Florida
Family Credit Counseling Corp
4850 N State Road 7 - Suite G-104 Lauderdale Lakes, Florida U.S.A.

Family Credit Counseling Corp Family Credit Counseling Corp took money from me for October, and closed their doors stealing my money Lauderdale Lakes Florida

*Consumer Suggestion: File a Dispute with your bank to have the ACH reversed

*Consumer Suggestion: Solution: File A Dispute with your bank to get your $$ back

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Family Credit Counseling Corp proceeded to deduct money from my checking account like they have been doing for the past two years, but the last payment for October they pulled from my checking account and never sent to my creditors. WHERE DID MY MONEY GO!

Then i find out the company has closed their doors, and other people are in the same boat.

The new company (American Debt Counseling) that has taken over my account claims to know nothing about this, something sounds very sketchy here. But they received all my information, but no funds.

We need to set up a class action lawsuit against this company. To get our money back.

Nick xxxxx
Fort Myers, Florida
U.S.A.

CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.

This report was posted on Ripoff Report on 11/07/2008 10:12 AM and is a permanent record located here: http://www.ripoffreport.com/r/Family-Credit-Counseling-Corp/Lauderdale-Lakes-Florida-33319/Family-Credit-Counseling-Corp-Family-Credit-Counseling-Corp-took-money-from-me-for-October-388884. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
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Updates & Rebuttals

#1 Consumer Suggestion

File a Dispute with your bank to have the ACH reversed

AUTHOR: Stephanie - (U.S.A.)

If FCCC took your funds via ACH, run to your bank to file a dispute. Be sure to take all info you have: your initial contract, letters or emails confirming you tried to contact them, letter from them stating ADC taking over, letters from your creditors noting missed payment, a copy of your complaints with the Florida Attorney general and anything else you have. Most banks have a time limit, so go in ASAP. Basically you authorized the ACH but FCCC failed to perform or delivery services. Most banks will put the money back into your account that same day. NOTE it may be put into your account as a provisional credit, pending their investigation and time for FCCC to respond. Good luck!
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#2 Consumer Suggestion

Solution: File A Dispute with your bank to get your $$ back

AUTHOR: Stephanie - (U.S.A.)

Go to your bank and file a Dispute as to the ACH. Some banks have a time limit of 60 days, but go in any way. Bring any documentation you have with you - ie your signed original contract with CDME, FCCC or other and any correspondence you have attempting to contact FCCC. Basically you are stating you authorized the ACH but they failed to deliver services. Your bank will then return the funds to your account. Banks have various rules on this. Some put a provisional credit back to your account, which is dependent upon FCCC responding. Because I provided my bank with my original contract, signed and notarized complaint with the Florida Attorney General's office and 48 pages of documentation back to my start of Dept 2004 with FCCC, they returned the money to my account permanently.


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