- Report: #170255
Report - Rebuttal - Arbitrate
Complaint Review: Family Credit Counseling Corporation
Family Credit Counseling Corporation4850 N. State Rd 7 Suite G-104 Lauderdale Lakes, Florida U.S.A.
Family Credit Counseling Corporation Took Money out of Checking account 10/24/05, and didn't pay my bills amount of 369.00. Didn't know until creditors started calling me. ripoff Lauderdale Lakes Florida *EDitor's Suggestions on how to get your money back into your bank account!
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I'm Nancy. On October 24 05 Family Credit Counseling too $369.00 out of my checking account to pay bills.
However wasn't aware that bills were not payed until Creditors called me.
I had made several call to them and the only thing I RECIEVED WAS VOICE MAIL AND ALSO E-MAILED THEM AND STILL NO RESPONSE.
THEY SENT LETTER AFTER MONTH SAYING IT WAS BECAUSE OF hURRICANE WILMA. I talked to General Attornies Office in New York State and also e-mailed Better Business Bureau in Pembroke Pine Fl.
I'm am a widow on fixed income and thought my bills were being payed however they were not. I talked to someone from Ge Money and she gave me a new number for them and I called and told them that I needed my monies so that I could pay bills they said they couldn't give it to me.
That evening got call from one of my creditors and she also tryed and got voice mail. And I also went to m Bank and they tryed to call and also got voice mail.
After getting new number one of my creditors called and got ther payment, however none of my other creditors got payments, as I have been following up and only payments made was by me.
On 12/15/05 talking to Family Credit they told they couln't give money bank and I told them not to touch my checking and sent a Fax on12/15/05 pulling out, My Client # was 10515 and team three.
I'm getting very upset over this as I need the other $155.00 owed to me so that I can pay my other creditors.
I went with thinking my bills would get payed and credit would get better, however they ruined it.
I was left in a bind and had to sell everything after husbabd was killed in car accient and left me with tons of bills and felt had obligation to pay them instead of filing Bankruptcy and thought this would be the way out.
I would appreciate all the help I can get on this matter as i need money to pay creditors.Thank You Very Much
P.S. In replay to BBB in Fl they said they would talk to me personally,which 12/22/05, however there has been no response from them. Again Thank You
Binghamton, New York
EDitor's Suggestions on how to get your money back!
HERE IS WHAT RIP-OFF REPORT SUGGESTS YOU DO:
Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish to file a dispute, and demand that they assist you in accordance with Federal Regulation E.
According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days.
If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.
Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!
DO NOT TAKE NO FOR AN ANSWER!
Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.
And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.
Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the truth.
If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily fax or mail to you the Federal Regulation E dispute form.
CHARGES TO YOUR CREDIT CARD
If the charge was to your credit card (not debit card, check card, or checking account), contact the credit card company as soon as possible to request a dispute form. Consumers usually have a little longer to dispute fraudulent credit card charges (up to 6 months), but it is better to act right away. In this type of situation, credit card disputes are usually successful since fraudulent companies often won't contest the disputed charge. In rare cases, credit card companies will review disputes, but refuse to reverse the charges. If this occurs, complain to a manager and let them know you will be filing a report here.
Remember Don't let them get away with it! Make sure they make the Rip-off Report .. The more Reports filed on a Company or individual, the more likely it is that the authorities, media and attorneys will want to take action.
And good luck Let us know how you do!
ED Magedson Founder, Rip-off Report.com & Author of www.ripoffrevenge.com
Don't let them get away with it.
Make sure they make the Rip-off Report!
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CLICK HERE to read about Credit Card Scams... find out how to get your money back. *Rip-off Report Investigation provides valuable information.
STOP! ..before you think about using the Better Business Bureau (BBB)... CLICK HERE to see how other consumers were victimized by the BBB's false or misleading information. Don't be fooled! It has been reported, when there are thousands of complaints and other investigations underway by authorities, the BBB has no choice but to finally give an UNsatisfactory rating to a BBB member business that is paying the BBB big membership fees every year. When a business is reported that is NOT a BBB member, BBB files WILL more likely show an UNsatisfactory rating, then reportedly shake down that company to become a member of the BBB. One positive thing about the BBB is, either way, if a business has an unsatisfactory rating with the BBB, you can be sure, the business is bad. But what about all those BBB member businesses that had complaints filed against them? Consumers never get to hear about them. What about the BBB advertising to the public? Is this a false and misleading perception they are giving about consumer confidence when dealing with a business? Click here to understand more of what consumers and business alike are saying about the BBB. You decide. ..Remember. The BBB membership is not earned, it's paid for!
This report was posted on Ripoff Report on 01/03/2006 01:05 PM and is a permanent record located here: http://www.ripoffreport.com/r/Family-Credit-Counseling-Corporation/Lauderdale-Lakes-Florida-33319/Family-Credit-Counseling-Corporation-Took-Money-out-of-Checking-account-102405-and-didn-170255. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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