- Report: #172920
Report - Rebuttal - Arbitrate
Complaint Review: Family Credit Counseling Corporation
Family Credit Counseling Corporation4850 North State Road 7 Suite G104 Lauderdale Lakes, Florida U.S.A.
Family Credit Counseling Corporation ripoff, negligent, inconsiderate pricks Lauderdale Lakes Florida
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Payments on all of my accounts have been late from my first month forward. Some accounts were paid the exact amount every month, yet others would not receive payment for 2 to 3 months and get a double or triple payment.. Great accounting! I had all of my accounts paid off except for 3 clients. I contacted Family Credit in the first week of September to get my balance for the remaining three accounts. They asked for 72 hours to get the numbers. After that weekeend I personally called my creditors and got the exact amounts owed within 15 minutes and called Family Credit. I gave them the exact amounts. They asked for 72 hours again. Hurricane Wilma.. Took me a week and a half to get someone on the phone and was told they had "minor water damage" and had to evacuate to S. Carolina. I got that number through research and got someone. Again. 72 hours.. I called and called and sent e-mails. Finally got someone December 15, 2005. I gave them the exact amount to pay off my remaining 3 accounts and sent them a Certified Check. They finally found my check on the 4th of January and sent my payments. I'm still waiting on my 3rd account to post. That creditor hasn't recieved a payment since September 16, 2005!! I have also received a $35 "contribution" bill for this month and I am paid out. What the h**l am I paying for??
Will I ever get my "Deposit" back? It took me 4 MONTHS to pay off my remaining accounts to get out of the program! I could have done it on my own within two weeks! I want my money back!! DO NOT use this company. Also: I found out later that there is a Government Cap on how much you can be charged for these monthly "contributions". It's $20.. I've been paying $35 a month for over a year..
This report was posted on Ripoff Report on 01/23/2006 02:39 PM and is a permanent record located here: http://www.ripoffreport.com/r/Family-Credit-Counseling-Corporation/Lauderdale-Lakes-Florida-33319/Family-Credit-Counseling-Corporation-ripoff-negligent-inconsiderate-pricks-Lauderdale-La-172920. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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