Family Handyman Reiman Publications sent unordered merchandise, now getting dunning notices Eagan, Minnesota

I received another dunning letter from Reiman Publications/Family Handyman, for the un-ordered book they had sent last November (2011).  I had returned that book, with a note on the invoice that I had not ordered the book, did not want the book, and to not send me any more un-ordered merchandise.

I decided to call Reiman Publications.  They claimed that when I accepted their offer for a Family Handyman book in April 2011 (which I paid for promptly), that signed me up to automatically receive future books.  No way, I carefully read that offer to ensure that it was only a single-book order; if it had included any "subscription" or automatic future orders I would not have touched it with a 10-foot pole.  The CSR did acknowledge receiving the returned book, though.  When I asked why did they send the second dunning notice, I was told that the bill crossed in the mail with the book return.   Hmmm, it took ten weeks for Reiman to show that I had returned the book?  Guess so.

The CSR said he would cancel my subscription (which never existed to start with) and that my account showed a zero balance.  Well, we will see.

So, beware of buying anything from Reiman Publications.