ED Magedson – Founder
Family MobileKansas City, Missouri USA
Family Mobile Walmart Trying to double charge customers Kansas City Missouri
When you sign up for Family Mobile, you pay for the month in advance, and each consecutive month after that is paid for in advance. When I called to cancel, I was informed I was going to be billed for two more months. I told them I refused to pay for two more months. I cancelled one day before the due date and every month was paid for in advance and I will not pay for two more months on a service that is month to month with no contract. I also informed him that if I do receive the bill, I will be contacting BBB and a lawyer since it is a prepaid service and not billed after use. The reason it is called "prepaid".
This report was posted on Ripoff Report on 02/03/2014 09:12 PM and is a permanent record located here: http://www.ripoffreport.com/r/Family-Mobile/Kansas-City-Missouri-64157/Family-Mobile-Walmart-Trying-to-double-charge-customers-Kansas-City-Missouri-1120677. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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