• Report: #1120677

Complaint Review: Family Mobile

  • Submitted: Mon, February 03, 2014
  • Updated: Mon, February 03, 2014

  • Reported By: Darla — Kansas City Missouri
Family Mobile
Kansas City, Missouri USA

Family Mobile Walmart Trying to double charge customers Kansas City Missouri

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When you sign up for Family Mobile, you pay for the month in advance, and each consecutive month after that is paid for in advance.  When I called to cancel, I was informed I was going to be billed for two more months.  I told them I refused to pay for two more months.  I cancelled one day before the due date and every month was paid for in advance and I will not pay for two more months on a service that is month to month with no contract.  I also informed him that if I do receive the bill, I will be contacting BBB and a lawyer since it is a prepaid service and not billed after use.  The reason it is called "prepaid".  

This report was posted on Ripoff Report on 02/03/2014 09:12 PM and is a permanent record located here: http://www.ripoffreport.com/r/Family-Mobile/Kansas-City-Missouri-64157/Family-Mobile-Walmart-Trying-to-double-charge-customers-Kansas-City-Missouri-1120677. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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