- Report: #1124663
Report - Rebuttal - Arbitrate
Complaint Review: Family Mobile
Family Mobileinternet, Select State/Province USA
Family Mobile Walmart Family Mobile Biggest rip off and worst customer service ever!!!! internet Nationwide
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I signed up for family moble thinking that is souonded like a good deal. What I got was DROPPED CALLS, and always searching for service. I use my phone for business so I was forced to switch back to my old provider. It had been less than a month so I had to call and pay for serves rendered to port my phone number back. They then prceeded to charge me a full months bill For Dec.1 to Dec 1. ONE day, which was after I had left there service. I tryed to call but they say to email only which they never respond to. There customer sevice says they are not athorized to issue credit. I got a letter in the mail saying to call if I have billing questions yet, it was the same people not authorized. IT IS VERY FUSTRATING. it is not a deal. IT IS A RIP OFF. BAD SERVICE, HORRIBLE CUSTOMER SERVICE. DON'T US THEM unless all you want is problems.
This report was posted on Ripoff Report on 02/18/2014 09:30 PM and is a permanent record located here: http://www.ripoffreport.com/r/Family-Mobile/internet-Select-StateProvince/Family-Mobile-Walmart-Family-Mobile-Biggest-rip-off-and-worst-customer-service-ever-i-1124663. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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