- Report: #1068899
Report - Rebuttal - Arbitrate
Complaint Review: Family Motors-1924 Kempsville Rd.
Family Motors-1924 Kempsville Rd.1924 Kempsville Rd. Virginia Beach, Virginia USA
Family Motors-1924 Kempsville Rd. VA Beach, VA Mr. Leisure & Margaret Worst car company, Nothing but liars and fraud Virginia Beach Virginia
*Author of original report: issue fixed
*Author of original report: Follow up
*UPDATE Employee: We Do Care
*Author of original report: no not true
*Consumer Comment: You Took The Gamble
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I purchased a car from Family Motors on Kempsville Road a little over a month ago. I was told at the time by the sales rep Margaret I would need to come up with 1,500 with some kind of $ down now. I paid $500.00 byy check for them to take out immediately. She told me to write a check dated for today for 1,000 and promised me it wouldn't draft until 7/31/2013. She promised me they would not take the 1,000 before. 2 weeks later i suddenly got laid off from my job! I called them immediately to let them know and to see if I could return the car. They told me no and it would be a voluntary repo on my credit. I told them okay can you give me more time to pay the 1,000. I told her and her supervisor Mr. Leisure NOT to process the check at the end of the month and they assured me they wouldn't and that they understood just make payments when I could. The processed the check the Friday and overdrafted my account. Not only did they process it way before they should but that flat out lied to me. At least if the supervisor Mr. Leisure would have be honest enough to say no we are processing this check I could have avoided paying all these overdraft fees. When I tried calling him and address him about it he has the nerve to tell me he doesnt stand by verbal argreements and he doesn't have to do business that way... On top of that she never got my car detailed because it was minor scratches on the car when I purchased it. She promised she would take care of it and everytime i go up there to get it done all of the sudden the detailor is gone!! This is the worst set of people I have ever dealt with and just shady. No wonder people do crazy things in this world it's because of a******s taken advantage of people like they did to me. I know something else will occur with them sooner than later....
This report was posted on Ripoff Report on 07/21/2013 02:07 PM and is a permanent record located here: http://www.ripoffreport.com/r/Family-Motors-1924-Kempsville-Rd-/Virginia-Beach-Virginia-23454/Family-Motors-1924-Kempsville-Rd-VA-Beach-VA-Mr-Leisure-amp-Margaret-Worst-car-compa-1068899. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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