• Report: #610578

Complaint Review: Family Reader's Service

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  • Submitted: Sat, June 05, 2010
  • Updated: Sat, June 05, 2010

  • Reported By: tom_bg02 — Braweley California United States of America
Family Reader's Service
Brawley, California United States of America

Family Reader's Service Central Subscription Service Ripoff service and discprepancies with services provided to costomer. Brawley, California

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Family Readers Club assigned that I would be guaranteed ESPN the magazine as my primary source of subsricption which I was intersted in, but I was given other magazines included. In addition, I was charged for magaizines that I had no recollection agreeing to the process of wanting them. I was also informed by other representatives of the company, that I would recieve a $14.99 A month policy because of the economy, but I was charged with $39.99 plus other additonal fees which was ridiculous. Plus, I was called to recieve a credit for gas and grocery shopping card over the phone for my services, but when I recieved both, I realized that it was a scam that wasn't straight forward like the representative stated over the phone which kept me at ease and not willing to participate in jepordizing myself any further. In additon, I also sent the form which stated that I can cancel my service at any time, which I did at the beginning of 2010 like the other customers, but when I explained to a rep, they gave me the run-around and stated that I had to pay for every magazine and go to collections if I didn't. Not right, the customer is always first and  they know that. Plus, I believe they got me involved with another magazine company called Central Subscription Service which I thought was them, but I soon found out was there own independant subscription service which sent other magazines to me as well.

This report was posted on Ripoff Report on 06/05/2010 03:16 AM and is a permanent record located here: http://www.ripoffreport.com/r/Family-Readers-Service/Brawley-California-92227/Family-Readers-Service-Central-Subscription-Service-Ripoff-service-and-discprepancies-wit-610578. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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