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Report: #1099436

Complaint Review: Famous Frocks Limited - Lancashire Internet

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  • Reported By: rhythmixoul — Los Angeles California
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  • Famous Frocks Limited 36 Castle Road Colne Lancashire UK Internet United Kingdom

Famous Frocks UK If you want to be lied to for 2 months Lancashire Internet

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Jessica Cunningham from FamousFrocks.co.uk responded to my email late September when I had paid over a hundred bucks for a dress that seemed to not be arriving in time for a wedding. Sure enough, she responded saying there was never an order made for me (yet they happily debited my account the day I bought it). Ok fine, things slip through the cracks, fair enough. She said she'll ship another one out immediately. I expected I might get it in time for my next event: my birthday. Didnt happen.

Emailed her again and she said sorry, shes a single Mom and she has 1400 emails to go through. Fine I thought, just give me something to work with here. Said she will give me a full refund AND that she sent the dress again just days ago. Got the refund, never ever got the dress. Likely because it was NEVER ever sent. Ever. 

This report was posted on Ripoff Report on 11/14/2013 08:21 PM and is a permanent record located here: https://www.ripoffreport.com/reports/famous-frocks-limited/internet/famous-frocks-uk-if-you-want-to-be-lied-to-for-2-months-lancashire-internet-1099436. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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