• Report: #1052496

Complaint Review: Fancy

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  • Submitted: Mon, May 20, 2013
  • Updated: Mon, May 20, 2013

  • Reported By: BNava — Boston Massachusetts
Fancy
Internet USA

Fancy A month and a half later, package still hasn't arrived Internet

*Author of original report: thefancy.com

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On April 3rd I ordered a mustache tie clip from the company Fancy.  It is May 20th and the order still hasn't arrived.  When it hadn't arrived by April 20th, I contacted the company to inquire about the delay.  They informed me that there was a back order on the product and that they would send the tie clip as soon as they were restocked.  Mind you, they made no attempt to inform this was happening, I had to contact them.  On May 6th I recieved noticed that the packed had shipped.  However, the tracking information reveals that the product was sent to a FedEx station but hasn't moved from there. Again the company made no attempt to inform me that there would be delays or that the package had been lost en route.  It's May 20th, there has been no delievery nor refund at this time.  


This report was posted on Ripoff Report on 05/20/2013 07:00 PM and is a permanent record located here: http://www.ripoffreport.com/r/Fancy/internet/Fancy-A-month-and-a-half-later-package-still-hasnt-arrived-Internet-1052496. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Author of original report

thefancy.com

AUTHOR: BNava - ()

It is now June 4th and the package still has not arrived.  I've been corresponding with a rep from the company, he stated that the package had been lost by fedex and he was resending the package.   He also offered me a $10 gift card to the site (most of their products cost well over $10).  He gave me a date the shipment would arrive but not the tracking number.  It did not arrive by that date.  Again, this is for the website thefancy.com. 

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