- Report: #901127
Report - Rebuttal - Arbitrate
Complaint Review: Fandango
FandangoInternet United States of America
Fandango Trial Pay Compensation [Incident: 120618-000558] Scam offering free movie tickets to get you to buy offers on website and then will not give you the ticket after you purchase the offer! Internet
*UPDATE Employee: TrialPay Customer Support
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This is an email I sent to fandango help customer service department.
This is not resolved! The space provided would not allow me to respond. I could not type in it. This response is not appropriate considering you advertise in your name a free ticket if an offer is purchased in the Fandango name. It advertises one click and a purchase and you will receive a free ticket. You are sent a confirmation number and a hyperlink in you email address provided from them. Meanwhile, the (trialpay website) will not come up. No one understands or knows about this promotion in the guthy-renker customer service department. I will be sending this email and all the transcripts from conversations with Fandango (Jonathan) and Proactive(Janelle #81) to news stations so that this does not happen to anymore consumers. If you are wondering what this is regarding it is over a MOVIE TICKET! I will not give up until I am compensated the ticket promised to me when I spent the money on the proactive! The code given on the 16th of June is EDSOFCF732. A very unhappy consumer! I will use the rest of my gift card and that will be it. I am not satisfied and feel scammed! Sheri Bowen (Educator for AACPS)
This report was posted on Ripoff Report on 06/21/2012 08:29 PM and is a permanent record located here: http://www.ripoffreport.com/r/Fandango/internet/Fandango-Trial-Pay-Compensation-Incident-120618-000558-Scam-offering-free-movie-tickets-901127. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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