I went to Fan Sams on 1/12/07 to have the usual; color, highlight and cut. When I signed in I was asked if it mattered who did my hair, I asked if the girl that normally did it was in, she was not. The lady at the counter asked if Cheryl would be okay. Inside I was screaming NO, but it was very ackward with her standing there looking at me to say no I do not want her to do my hair. So I said okay.
The reason I was so hesitant about this girl doing my hair is this. Several months ago she did my hair and it did not cover the roots, in less than 2 weeks it looked as if I had nothing done. I lived with it because I did not want any more chemicals put on my hair so soon. When I felt it was safe I went back and explained to them what had happened. Not only did it not cover the two women that looked at my hair agreed that it was green.
When the girl went to the back to mix the color on the 12th I begged the manager to keep an eye on her and explained to her what had happened before. She assured me she would.
After paying $106.00 I went home to dry my hair and discovered that the same thing had happened again. This time I called Fantastic Sams and spoke with the manager. She said, well I asked you if it would be okay for Cheryl to do your hair and you said it was okay. Again I explained to her what an ackward position that I, as a customer, was put in by being asked that question right in front of all the employees at Fantastic Sams and the numerous customers that were there.
I will never again be put in this position, because I will find another beauty salon in the future to have my hair done. This place is a rip off to begin with. I have since checked with other salons in town and so far I have found Fantastic Sams to be the most expensive.
So BEWARE everyone!!!!!!!!!!!!!!!!!!!!!!!