- Report: #422421
Report - Rebuttal - Arbitrate
Complaint Review: Farm-Market Broadband
Farm-Market Broadband312 North Central Cameron, Texas U.S.A.
Farm-Market Broadband Deceptive practice on Providing Internet to rural customers Cameron Texas
*REBUTTAL Owner of company: In Response to Mr. T's Report on Farm to Market Broadband/Cameron
*Consumer Comment: re: Farm2Market Broadband
*Consumer Comment: Not convinced.
*Author of original report: Flynrider,Phoeix, Arizona
*Author of original report: In response to poster above
*Consumer Comment: A few comments
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I will not and cannot recommend this company due to high prices for their service. This company is almost like At&t. Monopolistic in their service. Their term of service is written like in Junior High School. There is nothing mature about their TOS. I used to be a customer of this company. They tried to imput a judgement on me. I am going to require all customers to unite to let the elected officials know that customers rule, not companies or corporations. If it weren't for the customers, they would not be in business. We as Americans need legislation banning the use of contract to trap individuals into a binding agreement. This must be at-will agreement. They have written into their contract that if a customer is behind. they can be sued in court. I find that this is very deceptive, this is a reason why USA is in a terrible crisis right now. Contract this and Contract that and so on. We need to revert back to the basics.
I don;t know where they got a license to operate in Milam County. Its pretty obvious the county needs to clean up the business practice to insure the public is getting the value for their hard earned dollars.
The president of the Farm-Market ,L.L.C , You need to sit down and see what this company is doing. First of all, I am going to make sure a law is passed banning forms of contracts for ISP. I used to be with ATT and had no contract. They provided just as good service as the FMB provided. Very seldom the service went down without notice. You need to shop for cheaper bandwidth, and get rid of the high priced bandwith. The prices need to drop for people who has no internet. this way we as Americans get the USA back on its feet.
Sales dept. You do an outstanding job, you need to be upfront with numbers, I have found deceptive practice in the phone call. It was stated that it was only going to be 62.95 in February. Now got a bill in email that is excessive like 189.00 or something like that. Thanks for the decieving tactic.
Tech support personell , Named Kristi, Thank you for hanging up on me when I am seeking assistance while the service was down. I will make sure this gets out to the public who depends on the internet for good business reference. This is very bad in rough economic times.
To those who read this, do your research on the web before you sign up for internet service. This is my only solid advice I can give anyone who lives in Milam county
This report was posted on Ripoff Report on 02/10/2009 11:13 AM and is a permanent record located here: http://www.ripoffreport.com/r/Farm-Market-Broadband/Cameron-Texas-76520/Farm-Market-Broadband-Deceptive-practice-on-Providing-Internet-to-rural-customers-Cameron-422421. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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