• Report: #989433

Complaint Review: Farrell Chevrolet

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  • Submitted: Mon, December 31, 2012
  • Updated: Wed, January 02, 2013

  • Reported By: John M — roswell Georgia United States of America
Farrell Chevrolet
1051 Asheville Highway Spartanburg, South Carolina United States of America

Farrell Chevrolet Unethical Representation of Vehicles Spartanburg , South Carolina

*General Comment: Dealer Demonstrator rules

*General Comment: John I have a question for you......

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I discussed a given truck at length with the sales people for over four days. This was supposed to be a new truck with 106 miles on it. This was the number that was listed on autotrader, represented by its sales staff and sales management. It came out that the car had been in a car show when I pressed about the mileage. THEY EVEN TOLD MY BANK THAT THE MILEAGE was 106 miles. I got the loan set up, loaded up my wife, two kids and two dogs in our minivan and proceeded to drive 175 miles on good faith to buy this truck. I get there and am inspecting the truck and all looks good. I open the door and see that the paint from the door interior rail is worn off. This raised concerns. I said, that is odd for a truck with only 100 miles on it. At this time they say, it has 469 miles on it! Really! Might not seem like much, but when you drive 175 miles to pay $53,000 for a NEW TRUCK it is a lot of miles. Now I sit down with the GM of the dealership and he discloses that the truck might have been used in a couple of parades! He then says that the going rate is 31 cents a mile and that he would round up to $250 dollars off! I had lost all trust in these buffoons at this point and realized I had no idea what was up with this truck and that I had been lied to for 4 days and been ripped off a new years eve with my family. I would drive 200 miles and spend more not to do business with these folks. Very untrustworthy! The GM actually said that a car could have 5900 miles on it and still be new! Nice job! Stay away from these folks, they are poison!

This report was posted on Ripoff Report on 12/31/2012 09:18 PM and is a permanent record located here: http://www.ripoffreport.com/r/Farrell-Chevrolet/Spartanburg-South-Carolina-29303/Farrell-Chevrolet-Unethical-Representation-of-Vehicles-Spartanburg-South-Carolina-989433. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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0Author 2Consumer 0Employee/Owner
Updates & Rebuttals

#1 General Comment

Dealer Demonstrator rules

AUTHOR: Bubba Lee - (Canada)

Roughly speaking a dealer can put 6000 miles or 10,000 Kilometers in Canada and the Manufacturer will accept this as a new Vehicle sale.

As long as the Vehicle has not been registered to another buyer and the Milage limit is respected with a disclosure of the correct milage and the use it is considered a new Vehicle.

So other than they Miss-led you on the total miles (really dumb of them) they can still sell it as a Demo "NEW" vehicle

I would have walked also, if they are not up front the whole transaction how can you trust them?
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#2 General Comment

John I have a question for you......

AUTHOR: Auto Dealer Fraud Investigator - (United States of America)

Did they tell you that this truck might have been sold to somebody else And they couldn't get them financing after two or three weeks and demanded that the customer bring the truck back to the dealership.  Sometimes the dealerships sell vehicles To customers and then later find out that they have a hard time getting the customer financed.   Then the finance manager will ask the customer to bring the truck back to the dealership after a whole bunch of miles have been placed on it.  New would be less than hundred miles on it.  Maybe it's a ROLL BACK..so much for NEW.............
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