- Report: #465321
Report - Rebuttal - Arbitrate
Complaint Review: FasTrak Charity Auctions
FasTrak Charity Auctions1515 W. Broadway Rd. Mesa, Arizona U.S.A.
FasTrak Charity Auctions "Charity" auction owner Greg Roberds unethical business practices Mesa Arizona
* : This is a "used" auto auction
*UPDATE Employee: Customer complaint has no merit
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Joe the mechanic supervisor said that he could do the work there if I supplied the parts, for a labor cost of $450.00 cash. I agreed and bought the parts for approximately $300 and brought them in the following Monday. After three days passed and I didn't receive any word I called and was told that the heads were badly damaged and needed to be machined, and that the valves needed to be replaced, which would be an additional $200-$450 dollars.
After the two days passed I called and was told that the engine needed to be replaced. The engine I was told would be $650 and would be an additional $50 labor, but that the $200 I had already paid towards machining would be applied to the cost and that I wouldn't need the parts that I had brought in so the cost was going to be about the same.
When I came in to pick up the parts the only thing that was returned to me was the head gasket set and the oil, leaving $200 worth of parts unaccounted for. I called the following day and was told they were going to be used on the new engine and that it would be ready in three days. As of today it has been approximately 10 days and I can not get a straight answer from anyone there. I have already paid $2000 towards the car and it has been almost a month. The owner Greg Roberds has not called me once despite a dozen phone messages.
This report was posted on Ripoff Report on 06/26/2009 02:43 PM and is a permanent record located here: http://www.ripoffreport.com/r/FasTrak-Charity-Auctions/Mesa-Arizona-85202/FasTrak-Charity-Auctions-Charity-auction-owner-Greg-Roberds-unethical-business-practices-465321. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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