I borrowed money for FastCash.com/Payday-loans-yes.com/1st National Services in the amount of $350.00. The payment arrangement we had set up was to have $105 dollars withdrawn from my paycheck every week until the payment was complete.
Well then the hours at my work were cut back and I had to adjust the payment arrangement. I got a call on July 30th that said if I had failed to set up a new payment arrangement by July 31st, the company would go into my bank account and take the full $590. So I called and we had settled the account for $490, and we would pay $200 every 2 weeks starting on August 14th.
The woman that I spoke with, Crystal, took it all in and made the proper notes in her computer and said that everything was taken care of. Well on July 31st when I logged into my bank account, the company had went in anyways and took out $590 in 4 different payments; 2 for $105, 1 for $30 and 1 for $350. And on top of that, I'm being hit with $38 OD fee on each one for a total of $152. I called Crystal right away.
She said that her accounts receivable dept had overridden her on the computer and taken the money anyways and she didn't know why. So not only did the company disregard this contract that we had set up, but had not honored their payment of $490 and took an extra $100. I demanded to speak to the person that was responsible. His name is Kevin Harris. I told him the situation and he stated for me to fax down my bank statement with the charges on it and that "We will handle it from there".
I tried to reach Kevin all day and his phone went straight to voicemail. It seems like no one works there anymore. I have to pay rent on the 1st, this is my livelihood, my home that is on the line. I can't believe these people. I have tried calling my bank to put a stop payment on it, but they said they can't do anything unless it is posted. When it is, I will be calling my bank to file a fraudulent/unauthorized charge report.
Stay away from this company or any payday loan company. They are sharks, smelling blood in the water.
Albuquerque, New Mexico