- Report: #933142
Report - Rebuttal - Arbitrate
Complaint Review: Fast-Growing-Trees
Fast-Growing-Trees4475 Morris Park Dr Ste J, Internet United States of America
Fast-Growing-Trees Makes Internet Promises But Fails To Stand Behind Their Products Internet, North Carolina
*Author of original report: Chris....A Great Company Asset!
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Their web site claims to have an exclusive device that is made to water the trees much better however, when I received the "water-bags", I determined immediately that these devices could not be used with the trees I ordered (should have been common sense to the company, but it was impossible to see the items without receiving them first). (Second sign of trouble)
I contacted customer service who told me that they didn't normally authorize any returns. (Third sign of trouble). [continued below]....
In August, the tree that I paid premium money for finally died, even though I am an experienced horticulturist with over 30 years experience in horticuilture. I went to the company's website and I was completely ripped off when I read that they don't even guarantee their trees beyond 5 days!
I can go to any home improvement store of even my favorite discount department store and their policy is that they will guarantee trees for one year! I hope everyone reads this before buying anything from that ripoff business! I will always come to this site first to see if any company is in their database before I buy anything from a new vendor. Thank you for making this page possible and for allowing me to warn others!
This report was posted on Ripoff Report on 08/27/2012 10:25 AM and is a permanent record located here: http://www.ripoffreport.com/r/Fast-Growing-Trees/internet/Fast-Growing-Trees-Makes-Internet-Promises-But-Fails-To-Stand-Behind-Their-Products-Inter-933142. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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