In the end of January after returning from vacation, I go to manage my bank account and come to find a $30 check issued to FastloanFast.com. There was a number 775-200-1525. I called the number right away to find out what the charge was for. The number keep saying there was a high volume and my call could not be transfered. I called at least 20 times back to back. Finally, the call transfered and a lady answers (unprofessionally). I asked to speak to a supervisor, she explained she was a supervisor. I explained there was a charge in my bank account for $30 that I have not authorized. She stated I have applied for an online loan, and they charged a $30 porcessing fee.
I explained that I have not applied for any online loan, and this is fraudalent. I asked for her to provide me the information used, the dates and she did so. However, the email she provided was an old email I don't use anymore. I immediately knew it was fraud. I explained to her this was not me, and how can I fixed this. She explained that I would have to show proof it was not me in order for her to reverse any charges. I also, asked for a corporate number, or someone over her and she stated there is no one over her, or a number. She hung up. So, I contacted my bank and the only way for me to stop them from taking out of my account is to close the account, report it to the police department as fraud, and open a new account. I would have to start over, and would not have the advantages I have with this account.
So, I decided not to do it, and just take the loss. I called Fast loan Fast back (11 times) and asked if they could put a red flag on my name if someone tries to apply for another loan. She stated (sound like the same lady) there is no way to do so, I would have to stop applying for loans. I explained I did not apply for any loan. I heard what appeared to be dishes being washed in the background, she hung up.
At the end of February the same charg appeared again. I called again (5 times) and spoke with a lady. I went off stating it was growing old with these fraudulent charges, I am going to report them. She stated rudely, well your the one who applied for a loan. I asked her is there a fraud department, corporate department? I explained I need ot get this matter solved now. She told me she is the only way to get anything solved. I heard a man in the background and she hung up on me.
So today, I check my account and another charge appears. This is outrageous! i AM GOING TO HAVE TO CLOSE EVERYTHING, AND START OVER. It is very unfair, and it should be illegal for any company to do business when it comes to money without a fraud department or contact numbers. How can this company even have authority to be in business. I read so many ripoff reviews that relate to mine.