• Report: #976299

Complaint Review: Fastlane Auto repair

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  • Submitted: Fri, November 30, 2012
  • Updated: Tue, December 04, 2012

  • Reported By: Olsen — Toledo Ohio U.S.A.
Fastlane Auto repair
ford st maumee, Ohio United States of America

Fastlane Auto repair they do not honor warrantys promised on there work-they lie about work performed maumee, Ohio

*REBUTTAL Owner of company: YOU GOT IT ALL WRONG

*Author of original report: CHRIS ECKELS AND MOTHERGOOSE

*REBUTTAL Owner of company: get the facts straight

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Senior citizens are scammed at Fastlane Auto repair by owner Chris Eckels who replaces parts that are still working and good lying that they are bad, and charging seniors huge fee's for replacments higher than even the local dealers. Chris Eckels will also promise to warranty his work and then when a part is defective that he had installed for a large price will tell you to go to h*ll instead of standing behind his work.FASTLANE AUTO REPAIR OF MAUMEE OHIO IS A RIPP-OFF BEWARE!!!.CHRIS ECKELS=CONMAN

This report was posted on Ripoff Report on 11/30/2012 05:20 PM and is a permanent record located here: http://www.ripoffreport.com/r/Fastlane-Auto-repair/maumee-Ohio-/Fastlane-Auto-repair-they-do-not-honor-warrantys-promised-on-there-work-they-lie-about-wo-976299. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 0Consumer 2Employee/Owner
Updates & Rebuttals

#1 REBUTTAL Owner of company

YOU GOT IT ALL WRONG

AUTHOR: fast lane auto care - (United States of America)

I  HAVE ALL THE PAPER WORK TO BACK MY STATEMENTS,TIME I ORDERED FUEL PUMP,

THE TIME PUMP CAME IN,ALSO MY ESTIMATE WAS 70.00 CHEAPER THAN THE DEALER PRICE,I ALSO CAN
BACK THAT UP WITH PAPER WORK,I ALSO HAVE THE OLD FUEL PUMP TO PROVE THAT PUMP FAILED,
ANYWAYS YOU TONY TRENDAFILOV DID NOT SPEND A DIME AT MY SHOP AND YOU DID NOT SHOW UP
WHEN YOU WERE SUPPOSED TO FOR US TO CHECK OUT ISSUE,EVEN THE FORD DEALER WHERE
TONY TOOK THE PUMP BACK TO AND RECEIVED A NEW UNIT FOR FREE (WARRANTY). FORD WILL BACK
US 100%,RARELY DOES A FORD UNIT OUT OF THE BOX HAVE A PROBLEM,AND I CAN ALSO BACK UP
THAT STATEMENT FROM THE PARTS MANAGER AT THE FORD DEALER , AND AS FAR AS OUR PRICING OUR ESTIMARES ARE ALWAYS LOWER THAN ANY OTHER SHOP IN AREA,TONY YOU ARE A LIAR AND I CAN
BACK EVERYTHING,SO SAY WHAT YOU WANT ON HERE,ITS ALL BS,AND YOUR STATEMENT YOUR GOING
TO TAKE ME OUT OF BUSINESS,WHAT A JOKE,MY CUSTOMERS NO ME AND WHAT WHERE ABOUT, SO
YOUR FALSE STATEMENTS AND IGNORANCE WILL COST YOU.
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#2 Author of original report

CHRIS ECKELS AND MOTHERGOOSE

AUTHOR: Olsen - (U.S.A.)

Chris Eckels tells more mythical stories than Mother Goose and he clearly needs help as he thinks he can just ripp-off honest customers and get away with it in this high-tech day and age,there is NO doubt Chris is a master of deception from my experience with him as he has a Jekyl and Hyde personality that will turn from Nr Nice Guy to Mr Nasty in a blink of an eye!!....Maybe Chris is correct in the Customers are the ones at fault for dealing with him!!... Shady businesses like FASTLANE AUTO REPAIR is why this great site was invented!!

Customers NO LONGER ARE POWERLESS and have to just accept being abused and taken advanatage of by corrupt individuals or companys!!!...let the light shine on these SCUMBAGS!
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#3 REBUTTAL Owner of company

get the facts straight

AUTHOR: fast lane auto care - (United States of America)

i am the owner of fast lane auto care in maumee oh,we have an excellent customer service base and we are better business bureau accredited member,we have been in business for over 6 years,and have taken good care of our customers,this report has to do with me selling a 2000 lincoln continental for a customer to another non customer,we replaced the fuel pump in the car because it failed,we installed a fuel pump from ford,car started and ran fine with no
issues,tony bought the car from my customer who paid for the fuel pump replacement,a couple of days later there was a problem with inaccurate fuel  reading,tony called and i told him to put gas in vehicle to see if guage was working,we have never had a problem with a ford factory unit so it had to be checked out,tony was supposed to bring vehicle in and i would look at it,if pump sender was bad it was covered by ford,we would replace it,tony showed up with an attitude like
we did him wrong and had it fixed somewhere else,if he would have brought  pump in we could have returned to ford and got a refund,but he chose to go somewhere else,we never collected a dime for the repair from tony,he bought a used car for 6k from my customer who paid the bill, tony is not a customer of fast lane auto care,and as far as price on pump ,was a ford product so we go off of there list price,had tony not come in with an attitude we could have refunded fuel pump from ford,we do not rip of any of our customers including senior citizens, tony is an irate man who needs help!!!!!!! and this business is run integrity and  honest customer service,all of our customers will attest to that.
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