- Report: #875731
Report - Rebuttal - Arbitrate
Complaint Review: FatCow Web Hosting
FatCow Web HostingInternet United States of America
FatCow Web Hosting This company is A FRAUD from the start. They BAIT AND SWITCH! They STEAL your money! There should be a CLASS ACTION LAWSUIT! Internet
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I talked to a few different people to try to get it cancelled and $180 (almost double first year) refunded, but they would not. They said I had to check another box in another location to make sure it didn't renew. It said "account will be canceled and domains cannot be renewed" in the box I checked. The support person had no explanation for this other than well, there is this other place you have to go and turn off the domain eventhough it says domain cannot be renewed. It is a complete fraud!
Besides this they advertise a cheap price but you don't have any information up front on pricing and add ons. You do not get much unless you upgrade. Then they raise the price way up the next year. There are many things you must opt out of or you get charged without even knowing like "account privacy".
The customer support has no clue what they are doing and they don't care. They said it is impossible for us to refund your money eventhough I have never used the domain at all! The customer support also told me when I remove the domain I should call to "make sure it is totally removed". Oh, really, not surprised there!
This report was posted on Ripoff Report on 04/29/2012 04:12 PM and is a permanent record located here: http://www.ripoffreport.com/r/FatCow-Web-Hosting/internet/FatCow-Web-Hosting-This-company-is-A-FRAUD-from-the-start-They-BAIT-AND-SWITCH-They-ST-875731. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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