- Report: #936290
Report - Rebuttal - Arbitrate
Complaint Review: FatCow.com
FatCow.comInternet United States of America
FatCow.com Fat Cow, Fatcow Fatcow holds domain name hostage for an unreasonable amout! Internet
*Author of original report: Redemption Fee still out of line with competition
*UPDATE Employee: We'd Like To Help
*Author of original report: Small update
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Their costumer service reps on LiveChat speak VERY poor English. Usually it isn't too hard to understand them and wade through their poorly constructed sentences, but I have to speak like I'm talking to a mentally challenged 4 year old for them to understand me. Very slowly, with one very simple sentence at a time.
Their latest rip-off is this; My domain expired and I forgot about it. With any normal registrar this would just be a matter of renewing the domain. Not with FatCow. They hold your domain hostage for between 30 and 45 days, forcing you to pay $160 to release your domain, in addition to the renewal fee (which is already more than other registrars). [continued below]....
This is a totally unreasonable way for them to squeeze some extra money out of their customers. And for what? They may get a few dollars, but those who pay it are going to be annoyed and probably not use them again, and those who don't (like myself) are annoyed and will absolutely not register another domain through them. I have never had this kind of problem with Godaddy, where I will renew this domain and all future domains I have.
This report was posted on Ripoff Report on 09/03/2012 09:48 AM and is a permanent record located here: http://www.ripoffreport.com/r/FatCowcom/internet/FatCowcom-Fat-Cow-Fatcow-Fatcow-holds-domain-name-hostage-for-an-unreasonable-amout-Int-936290. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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