• Report: #367687

Complaint Review: Fathers Choice - Premier Family Services

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  • Submitted: Wed, August 27, 2008
  • Updated: Wed, September 03, 2008

  • Reported By:marietta Ohio
Fathers Choice - Premier Family Services
1179 Patterson Avenue Goleta, California U.S.A.

Fathers Choice - Premier Family Services Another victim Goleta, California

*UPDATE Employee: Response to John from Fathers Choice

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We have been ripped off also, experiencing all the exact same problems that everyone else you read about here has. They are snake oil salesmen. Craig, Misha(sp?), Pat Walsh, all liars.
After 3 months of waiting, demanded a refund. Craig apologized said he would refund my money. Waited, we got our messed up paperwork in one day. Called back and Craig said, "What's the problem, you got your paperwork, didn't you? Sorry, no refund"
Contacted the California AG, they said sorry, hire a personal lawyer.
We have got to do more than just write about our losses here on a website. We need to take action, any suggestions?

John
marietta, Ohio
U.S.A.

This report was posted on Ripoff Report on 08/27/2008 11:07 PM and is a permanent record located here: http://www.ripoffreport.com/r/Fathers-Choice-Premier-Family-Services/Goleta-California-93117/Fathers-Choice-Premier-Family-Services-Another-victim-Goleta-California-367687. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 UPDATE Employee

Response to John from Fathers Choice

AUTHOR: Customer Service - Father's Choice - (U.S.A.)

Hi John,

Thank you for your honest feedback on our services and also for identifying the individuals involved. We would like to follow up with the refund issue that Craig was involved in with you. Please send an email to customerservice@fatherschoice.org with your full name, membership number and the words "Rip Off Report" in the subject line. In the body of the email, please give a detailed explanation of what happened. We apologize for how the situation with Craig transpired.

Looking forward to your reply.

Sincerely,

Customer Service Department
Fathers Choice
customerservice@fatherschoice.org
www.fatherschoice.org
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