• Report: #394521

Complaint Review: Fathers Choice

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  • Submitted: Mon, November 24, 2008
  • Updated: Mon, December 15, 2008

  • Reported By:Ogden Utah
Fathers Choice
93 Castlian Drive Goleta, California U.S.A.

Fathers Choice Ripped Off Again! Won't return phone calls/emails or cancel my account when asked! Goleta California

*UPDATE EX-employee responds: NEW NAME, NEW CITY, SAME DIRTY TRICKS!!! FILLMORE FATHERS.org

*UPDATE EX-employee responds: NEW NAME, NEW CITY, SAME DIRTY TRICKS!!! FILLMORE FATHERS.org

*UPDATE EX-employee responds: NEW NAME, NEW CITY, SAME DIRTY TRICKS!!! FILLMORE FATHERS.org

*UPDATE EX-employee responds: NEW NAME, NEW CITY, SAME DIRTY TRICKS!!! FILLMORE FATHERS.org

*Consumer Comment: Same thing

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We wanted to change our son's last name, when we went to our local court house they said we had to have "paternty" so we looked online and found fathers choice. They called us quickly after contacting them. Their pitch sounded really good. They said we can cancel anytime before our billing date. He had us write down a few numbers to tell the other guy we'd be talking to later that day. We grabbed our credit card and signed up!

The initial interview we did took like 2 hours. We talked to several different people, which we though to be a little weird.After that they emailed us the info we just told them to check for errors. There were several errors. We went to office max and faxed the errors back within 24 hours as stated. Which cost us a hefty 22$! Talking to them over the next few days they said they'd even include the name change paper work for us! (becasue our local court said we'd have to have paternaty first) After that they UPS our papers to us. We open it up....There are 2 papers in it. 2. Nothing about the name change as promised. Were a little confused and disappointed.

Well, our local court house called us and schedulled a court date for the name change. Went to court. The judge granted us the name change! Yay. So when we went to pick up the papers for the granted name change we tried to file the custody papers from fathers choice. They turned us away saying "These are not all the papers you need for custody" We told them we are paying laywers to fill these out and this is what they gave us!" She would not let us file.

So we emailed fathers choice. No response. We emailed again. Nothing. We sent a email saying how unhappy we were with fathers choice. Nothing. Called. No call back. (they say they call back within 24 hours) Nothing. Nothing. Nothing. I started to google "fathers choice compalints" And found ALOT of stuff. Now we feel stupid. Everyone is having the same problem as we are...We called to cancel our membership the day BEFORE it was to renew! They took down our name and phone # etc etc. And said they'd call with in 24 hours....we got the confirmation cancelation email....and guess what? It renewed today. No one has called us within the 24 hour period as promised. We're still being charged, no one with return our emails, phone calls nothing! We don't know what to do. I'm also filling out a BBB report. I feel scammed and taken advantage of. It seems there is no way to stop this company? We will take part in any class action lawsuit. I wonder if anyone has ever gotten their refund?

A and n
Ogden, Utah
U.S.A.

This report was posted on Ripoff Report on 11/24/2008 01:37 PM and is a permanent record located here: http://www.ripoffreport.com/r/Fathers-Choice/Goleta-California-93117/Fathers-Choice-Ripped-Off-Again-Wont-return-phone-callsemails-or-cancel-my-account-when-394521. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 UPDATE EX-employee responds

NEW NAME, NEW CITY, SAME DIRTY TRICKS!!! FILLMORE FATHERS.org

AUTHOR: Stop Brian Azouz Now - (U.S.A.)

Now that Brian Azouz has packed up Fathers Choice and left the Goleta/Santa Barbara area he has now decided to produce a sequel to this sad story of deception, false hope and scandal with a new company name and location in the sleepy Ventura County town of Fillmore, California.

Moving the disgraced company known as Fathers Choice, 63 miles southeast of his former headquarters into the old Santa Clara Valley Bank building is clearly an attempt to clean up his act. The old bank building is beautiful and will help create the perception of a successful and legitimate operation. We know from Brian Azouz track record that no matter how righteous the intentions are or how good a customer service department, you always seem to fall into corruption and crime. Companies often fail because of bad management and when the leadership team allow manipulation and illegal activities to exist. That will be your legacy.

Fillmore is located off the 126 freeway headed towards LA County and the major 5 freeway that runs north and south thru the state. Fillmore is a small town, and I bet Brian Azouz is living somewhere in the area, he always had a desire to have a presence in Ventura County, unfortunately for him, Ventura County is tough on crime and has a strong law enforcement community. They like to "Hang Em High" out here.

When you visit www.fillmorefathers.org you will see the familiar template and information from the old FathersChoice.org website. The only thing that is different on this beast is the color, name, phone number and address. In fact, when you read the testimonials, parents all over the country are praising "Fillmore Fathers" for helping them win their court cases. That is an amazing feat since they just set up shop and how could parents report back with good news when court cases often take weeks if not months to work out?

My advice to you Brian Azouz, is to pack up your things and leave town. Find another line of work and accept responsibility for your actions. Don't blame the employees, most of them don't even have the training or skill set to be filling out court documents.

Fillmore Fathers

Address:
316 Central Ave Fillmore, CA 93015

Phone:
1-800-685-2153
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#2 UPDATE EX-employee responds

NEW NAME, NEW CITY, SAME DIRTY TRICKS!!! FILLMORE FATHERS.org

AUTHOR: Stop Brian Azouz Now - (U.S.A.)

Now that Brian Azouz has packed up Fathers Choice and left the Goleta/Santa Barbara area he has now decided to produce a sequel to this sad story of deception, false hope and scandal with a new company name and location in the sleepy Ventura County town of Fillmore, California.

Moving the disgraced company known as Fathers Choice, 63 miles southeast of his former headquarters into the old Santa Clara Valley Bank building is clearly an attempt to clean up his act. The old bank building is beautiful and will help create the perception of a successful and legitimate operation. We know from Brian Azouz track record that no matter how righteous the intentions are or how good a customer service department, you always seem to fall into corruption and crime. Companies often fail because of bad management and when the leadership team allow manipulation and illegal activities to exist. That will be your legacy.

Fillmore is located off the 126 freeway headed towards LA County and the major 5 freeway that runs north and south thru the state. Fillmore is a small town, and I bet Brian Azouz is living somewhere in the area, he always had a desire to have a presence in Ventura County, unfortunately for him, Ventura County is tough on crime and has a strong law enforcement community. They like to "Hang Em High" out here.

When you visit www.fillmorefathers.org you will see the familiar template and information from the old FathersChoice.org website. The only thing that is different on this beast is the color, name, phone number and address. In fact, when you read the testimonials, parents all over the country are praising "Fillmore Fathers" for helping them win their court cases. That is an amazing feat since they just set up shop and how could parents report back with good news when court cases often take weeks if not months to work out?

My advice to you Brian Azouz, is to pack up your things and leave town. Find another line of work and accept responsibility for your actions. Don't blame the employees, most of them don't even have the training or skill set to be filling out court documents.

Fillmore Fathers

Address:
316 Central Ave Fillmore, CA 93015

Phone:
1-800-685-2153
Respond to this report!
What's this?

#3 UPDATE EX-employee responds

NEW NAME, NEW CITY, SAME DIRTY TRICKS!!! FILLMORE FATHERS.org

AUTHOR: Stop Brian Azouz Now - (U.S.A.)

Now that Brian Azouz has packed up Fathers Choice and left the Goleta/Santa Barbara area he has now decided to produce a sequel to this sad story of deception, false hope and scandal with a new company name and location in the sleepy Ventura County town of Fillmore, California.

Moving the disgraced company known as Fathers Choice, 63 miles southeast of his former headquarters into the old Santa Clara Valley Bank building is clearly an attempt to clean up his act. The old bank building is beautiful and will help create the perception of a successful and legitimate operation. We know from Brian Azouz track record that no matter how righteous the intentions are or how good a customer service department, you always seem to fall into corruption and crime. Companies often fail because of bad management and when the leadership team allow manipulation and illegal activities to exist. That will be your legacy.

Fillmore is located off the 126 freeway headed towards LA County and the major 5 freeway that runs north and south thru the state. Fillmore is a small town, and I bet Brian Azouz is living somewhere in the area, he always had a desire to have a presence in Ventura County, unfortunately for him, Ventura County is tough on crime and has a strong law enforcement community. They like to "Hang Em High" out here.

When you visit www.fillmorefathers.org you will see the familiar template and information from the old FathersChoice.org website. The only thing that is different on this beast is the color, name, phone number and address. In fact, when you read the testimonials, parents all over the country are praising "Fillmore Fathers" for helping them win their court cases. That is an amazing feat since they just set up shop and how could parents report back with good news when court cases often take weeks if not months to work out?

My advice to you Brian Azouz, is to pack up your things and leave town. Find another line of work and accept responsibility for your actions. Don't blame the employees, most of them don't even have the training or skill set to be filling out court documents.

Fillmore Fathers

Address:
316 Central Ave Fillmore, CA 93015

Phone:
1-800-685-2153
Respond to this report!
What's this?

#4 UPDATE EX-employee responds

NEW NAME, NEW CITY, SAME DIRTY TRICKS!!! FILLMORE FATHERS.org

AUTHOR: Stop Brian Azouz Now - (U.S.A.)

Now that Brian Azouz has packed up Fathers Choice and left the Goleta/Santa Barbara area he has now decided to produce a sequel to this sad story of deception, false hope and scandal with a new company name and location in the sleepy Ventura County town of Fillmore, California.

Moving the disgraced company known as Fathers Choice, 63 miles southeast of his former headquarters into the old Santa Clara Valley Bank building is clearly an attempt to clean up his act. The old bank building is beautiful and will help create the perception of a successful and legitimate operation. We know from Brian Azouz track record that no matter how righteous the intentions are or how good a customer service department, you always seem to fall into corruption and crime. Companies often fail because of bad management and when the leadership team allow manipulation and illegal activities to exist. That will be your legacy.

Fillmore is located off the 126 freeway headed towards LA County and the major 5 freeway that runs north and south thru the state. Fillmore is a small town, and I bet Brian Azouz is living somewhere in the area, he always had a desire to have a presence in Ventura County, unfortunately for him, Ventura County is tough on crime and has a strong law enforcement community. They like to "Hang Em High" out here.

When you visit www.fillmorefathers.org you will see the familiar template and information from the old FathersChoice.org website. The only thing that is different on this beast is the color, name, phone number and address. In fact, when you read the testimonials, parents all over the country are praising "Fillmore Fathers" for helping them win their court cases. That is an amazing feat since they just set up shop and how could parents report back with good news when court cases often take weeks if not months to work out?

My advice to you Brian Azouz, is to pack up your things and leave town. Find another line of work and accept responsibility for your actions. Don't blame the employees, most of them don't even have the training or skill set to be filling out court documents.

Fillmore Fathers

Address:
316 Central Ave Fillmore, CA 93015

Phone:
1-800-685-2153
Respond to this report!
What's this?

#5 Consumer Comment

Same thing

AUTHOR: Dave - (U.S.A.)

I had them rip me off, take my money and when I cancelled they continued to take money from me. Then when I called them they said it would take two weeks...that was over two months ago. They are a scam and I wished that I had never called or talked to them.
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