- Report: #955182
Complaint Review: Faucet Stop
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After no confirmation email came, and the Kohler part did not arrive, I attempted to track the item through Faucet Stop's website. Unbelievably, unless you "signed in" (not as a guest), you cannot track your shipment!
Now, 10 days later, I finally reached someone at Faucet Stop who told me that the part was shipped 6 days ago and is scheduled to arrive in 4 MORE days! I have never seen UPS take more than 5 days to ship anything in the US to anywhere else in the us. Where was it shipped from, the moon?
Also, during my excessive wait on line, I was asked to choose from Sales, Shipping, etc and chose Shipping but a salesperson picked up and then asked me to wait yet again for someone in Shipping, who offered me a tracking number.
Meanwhile, my project is on hold due to these b...ards. Who says service is dead in America? I do, unless you live on a farm and want to get your cow "serviced." That kind of service is something we all can do without! "
This report was posted on Ripoff Report on 10/15/2012 09:59 AM and is a permanent record located here: http://www.ripoffreport.com/r/Faucet-Stop/internet/Faucet-Stop-Dont-Stop-at-Faucet-Stop-Internet-955182. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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