- Report: #575335
Report - Rebuttal - Arbitrate
Complaint Review: FedEX
FedEXInternet United States of America
FedEX Federal Express Untrustworthy, Unprofessional, Uncaring, Internet
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
My dad sent me a $200 gift card for my birthday via Fedex overnight yesterday. He wanted me to get it today (Saturday) because it's my last weekend before I deploy to Iraq, and he wanted me to be able to go out to Buffalo Wild Wings with my buddies for one last weekend out before we went overseas.
I sat at home all day waiting for the envelope to get here. I did go shower for about 15 minutes, but I left the bathroom door open so that I could hear if someone knocked. Around 2:00 pm, I called Fedex and they claimed that the envelope had been left at my door at 1:10. I poked my head out and checked, and there was nothing. Not a slip, not an envelope. I told them there was nothing there, and they promised to talk to the courier about it and give me a call back. I waited a few more hours, and nothing, so I called back. They said that they actually weren't going to call the courier 'til Monday morning! I asked what about my package, and they said "please allow 24-48 business hours for us to discuss this with the courier. [continued below]....
Here is what it SHOULD look like:
"was the item being shipped unique or irreplaceable?"
"What was it?"
"A $200 Buffalo Wild Wings gift card."
"I think we can handle that. We'll send someone out to replace that right away."
They need to make their business more conducive to replacing replaceable items right away when they're lost by the fault of the courier, not making people that are waiting at home for packages all day wait 24-48 business hours for them to make up their minds. By the time they do so, I'll be in Iraq, and will have never gotten to go to Buffalo Wild Wings one last time, because I'm a soldier and I'm broke.
Thanks for supporting the US Military.
This report was posted on Ripoff Report on 02/27/2010 03:56 PM and is a permanent record located here: http://www.ripoffreport.com/r/FedEX/internet/FedEX-Federal-Express-Untrustworthy-Unprofessional-Uncaring-Internet-575335. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.