• Report: #108247

Complaint Review: FedEx Field

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  • Submitted: Mon, September 13, 2004
  • Updated: Mon, September 13, 2004

  • Reported By:Washington District of Columbia
FedEx Field
http://www.fedex.com/us/sports/fedexfield/ Landover, Maryland U.S.A.

FedEx Field Parking is a Ripoff My car was stolen Landover Maryland

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I went to the Redskins' last pre-season football game at FedEx Field. According to their regulation, I parked on one of their contracted cash lots (in the business district 2 miles from the stadium on McCormick Avenue) but when I came back my car was stolen! It has not been recovered. I drove around 3 hours to make sure. When I contacted FedEx Field for assistance, I received a calloused response "we can't baby-sit each car." PRIOR to paying $25 for parking, I was not told this. The ticket I receive after I paid stated that the WFI is not responsible for anything, but that I also could not leave. An attendant told me that it was illegal to walk up to the stadium if I didn't come in a shuttle or car. I did not have that information until after I was already on the facility. I even asked, "What does this ticket include? Will people be out here?" The person issuing me the pass said, "You get the shuttle, a space, and us."

I called Fed Ex Field to report my situation, however, rather than providing any helpful information or giving me contact information for their contracted towing companies, I was dismissed. I sent emails and called stadium offices twice. My grandmother (former season-ticket holder) called on my behalf once, which is the only way I got to speak with someone. The manager of parking, Gary Parker, still will not return my calls although a gentleman assured me he'd call me last Thursday(September 9).

The attendants assured me that they didn't tow any cars, but I know I saw at least one flat bed tow truck on the lot after the game carrying away a car.

This is very frustrating! I don't have a car and NOBODY who works for FEDEX FIELD cares or will help.

Stacey
Washington, District of Columbia
U.S.A.

This report was posted on Ripoff Report on 09/13/2004 08:40 PM and is a permanent record located here: http://www.ripoffreport.com/r/FedEx-Field/Landover-Maryland/FedEx-Field-Parking-is-a-Ripoff-My-car-was-stolen-Landover-Maryland-108247. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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