- Report: #723395
Report - Rebuttal - Arbitrate
Complaint Review: FedEx Kinko's
FedEx Kinko's9222 Burnet Rd, Suite 101 Austin, Texas United States of America
FedEx Kinko's FedEx Office Print & Ship Center,Kinko's RIPPED OFF TOTAL AMOUNT ON MY PRE-PAID COPY MACHINE CARD Austin, Texas
*Consumer Comment: I agree!
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When FedEx bought the place, no more tables, computers for rent for outlandish fees, no more phone and now you had to have pre-paid copy cards to insert in the copiers to make copies....
I bought a copy card & used it for several years. There was nothing about an expiration date and I liked to keep a $5-$10 balance on the card
April 14,2011, I went in to make copies and suddenly, my card is not working. [continued below]....
I think I had $5.00 left on it. Maybe $10.00. The card reader CONVENIENTLY wouldn't give the amount or anything else except the card was invalid and for the attendant to take it.
FEDEX-KINKO'S OWES ME $5.00 which I feel like they stole from me.
If you multiply that by any other customers whose cards were canceled UNANNOUNCED when FedEx-Kinko's became Fedex Office etc. NICE CHUNK OF CHANGE
And all they had to do was keep the money & cancel the card without notice.
CORPORATE POLICY? OR JUST A MISTAKE?
I still have the card. KEEP IT AS A REMINDER NEVER TO SET FOOT IN A FEDEX-KINKO'S STORE AGAIN!
And UPS Store has a new customer.;
I'm not going there anymore. If you want to go--BE CAREFUL!
This report was posted on Ripoff Report on 04/28/2011 06:59 PM and is a permanent record located here: http://www.ripoffreport.com/r/FedEx-Kinkos/-Austin-Texas-78758/FedEx-Kinkos-FedEx-Office-Print-Ship-CenterKinkos-RIPPED-OFF-TOTAL-AMOUNT-ON-MY-PRE-723395. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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