- Report: #1007801
Report - Rebuttal - Arbitrate
Complaint Review: FedEx
FedEx3875 Airways, Module H3 Memphis, Tennessee United States of America
FedEx Federal Express FedEx holding my package hostage, 2day service failure Memphis, Tennessee
*Consumer Comment: OP response is indicative of the reason for the original incompetent complaint.
*Author of original report: Elementary level of comprehension and understanding
*Consumer Comment: Understand, you should grow up.
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
Shipped a custom motorcycle part FedEx 2day air service. It has turned into a 6 days possible delivery I have spoken to a customer service manager everyday with them telling me it will be delivered tomorrow. They have already told me this 3 time in the past 4 days for a 2 day air package.
I asked them to be honest with me because I thought they lost the package. I stressed the importance of the package and that it takes 2 weeks to manufacture the part. I would have ordered a new part.
All the FedEx managers lied to me and told me that package was in Memphis on a plane and would be delivered to me the following day. 3 days later I still have no package.
On Friday the FedEx manager guaranteed me that I would receive the package on Saturday because of the service failure. [continued below]....
On Saturday I spoke to a FedEx manager and they told me it originally never got on a plane and it was originally put on ground truck.
The best is I asked for credit for the shipment cost and the manager told me I couldn't because the weather conditions on the first scheduled day was bad "rain" that the airplane couldn't fly. She forgot she told me the package was never loaded on a plane and it was shipping by truck.
So you understand im paying a premium price for substandard service. Shame on you FedEx
This report was posted on Ripoff Report on 02/02/2013 11:12 AM and is a permanent record located here: http://www.ripoffreport.com/r/FedEx/Memphis-Tennessee-38116/FedEx-Federal-Express-FedEx-holding-my-package-hostage-2day-service-failure-Memphis-Ten-1007801. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.