- Report: #790365
Report - Rebuttal - Arbitrate
Complaint Review: FedEx
FedEx942 South Shady Grove Road Memphis, Tennessee United States of America
FedEx - Lost my package containing an item bought at one time promotional price - Memphis, Tennessee
*Author of original report: Big thanks to all for their support, especially Phuckit
*Author of original report: In response to Flynrider
*Author of original report: In response to Phuckit
*Consumer Comment: The author should stay FOCUSED on the issue.
*Consumer Comment: Hey...Mr Rik...DHL does not deliver in the USA
*Consumer Comment: DHL
*General Comment: Very Fishy
*Consumer Comment: Limited remedies.
*Author of original report: In response to Southern Chemical and Equipment LLC
*Consumer Comment: Tracking information
*Consumer Comment: Just to clarify...
*Author of original report: In response to Robert - Irvine
*Author of original report: In response to: Southern Chemical and Equipment LLC
*Consumer Comment: Time?
*Consumer Comment: FedEx SUCKS!!! Nothing else to say!
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
It was supposed to get delivered to me on Monday (10/17/2011), and was shipped on Saturday (10/15/2011). I observed that the status of my package had not progressed over the weekend. It still said "Left FedEx Facility".
Right then I knew something was wrong. So I called FedEx on Monday asking if I should be expecting the package. At first, they answered in affirmative. Then I told them about the status which still said "In Transit", and they said they want to trace the package.
I have called them around 10 times in last 36 hours, but to no avail. They are not able to find my package. Funny thing is the item go on a FedEx vehicle (or an airplane, I don't know), but never got off it. How is that even possible without a con job by an insider who knows the system, and is aware that HP TouchPads are a hot commodity at the moment.
Their answer is simply, "Ask HP for a refund, we cannot locate the package". HP on the other hand, as expected, declined to ship another TouchPad, and say that I have to file a claim with FedEx, and they will refund my money.
So not only my original payment is kind of stuck, a product that I paid for is not with me because of FedEx. It certainly is a scam that FedEx employees are running inside the system. Why else do you think a majority of "lost" items are electronics and computers? And if an item got scanned while it was loaded on a vehicle, how is it possible that it was never unloaded off the truck and somehow got misplaced?
What I demand from FedEx is either a HP Touchpad or a refund amount that would be enough for me to buy a comparable Tablet computerin retail market. My point is that even if I get my money refunded to me, I will not be able to buy the item that I had originally bought.
This report was posted on Ripoff Report on 10/18/2011 06:08 PM and is a permanent record located here: http://www.ripoffreport.com/r/FedEx/Memphis-Tennessee-38119/FedEx-Lost-my-package-containing-an-item-bought-at-one-time-promotional-price-Memphis-790365. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.