• Report: #670627

Complaint Review: FedEx

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Sat, December 11, 2010
  • Updated: Mon, December 26, 2011

  • Reported By: Andrew — Victoria British Columbia United States of America
FedEx
5985 Explorer Drive Mississauga, Ontario United States of America

FedEx FedEx Trade Networks Fedex Brokerage Canada Mississauga, Ontario

*Consumer Comment: Sorry OP, your comparison has nothing to do with FedEx.

*Consumer Comment: Sorry .. ...you are wrong..Daniel !

*General Comment: Not Quite

*Consumer Comment: Ignorance backfires again.

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

Stay far away from Fedex. Unreasonable brokerage fees.

This report was posted on Ripoff Report on 12/11/2010 07:59 PM and is a permanent record located here: http://www.ripoffreport.com/r/FedEx/Mississauga-Ontario-L4W-5K6/FedEx-FedEx-Trade-Networks-Fedex-Brokerage-Canada-Mississauga-Ontario-670627. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on FedEx

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
REBUTTALS & REPLIES:
0Author 4Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

Sorry OP, your comparison has nothing to do with FedEx.

AUTHOR: seeworthy - (USA)

The #'s listed in the previous update are confusing and don't seem add up. It appears a higher rate for a FedEx Express service was used, with the tracking and guarantees, then compared to a basic postal service. You can ship the same item on multiple occasions and receive different duty/brokerage fees each time, regardless of carrier. Variables include the exact declaration and wording of the commodity description, whether that description was verified by inspection of content and, most importantly, whether the broker (not employeed by any carrier and inspects the same regardless of shipping companies) had his morning coffee.

Whether it is a broker fee or a duty, the revenue received goes to the country of destination, not the carrier.  Perhaps the OP could speak with the respective carriers to get the facts and become more comfortable with the process. It would probably take less time than it took to use this ROP site.
Respond to this report!
What's this?

#2 Consumer Comment

Sorry .. ...you are wrong..Daniel !

AUTHOR: gizm0guy - (United States of America)

Can't speak for where you live but I just recieved a bill from Fedex for a $179 .00 iten I purchased through EBay and the brokerage fees were 21.94 gst... 28.50 brokerage .. 5.85 dispersment fees plau another1.72 tax on their fees .....I ordered the Idenical item from the same people last month and it was shipped USPS to Canada and the charges at the post office were 21.94 tax and 8.95 customs handling fee

Fedex does not have a bonded warehouse in my province so self brokering isn't even an option wereas UPS at least provides that option but by far the best method is the postal service
Respond to this report!
What's this?

#3 General Comment

Not Quite

AUTHOR: skinnypez - (United States of America)

To the person that replied to the OP:

"Brokerage fees" are a charge levied by the broker for the service of customs clearance or some other related service provided.

Duties/taxes are levied by the destination country and are out of control of the carrier/customs broker, but brokerage fees are completely within the control of the company providing the service.
Respond to this report!
What's this?

#4 Consumer Comment

Ignorance backfires again.

AUTHOR: Daniel - (USA)

Why are you blaming FEDEX?? Brokerage fees are dictated by the country of destination, not the carriers. The carrier, FEDEX in this case, simply has the responsibility of collecting those duties for that country in order to make delivery, then the fees are given to that country...NOT FEDEX! The brokerage fee for that country would be identical if you had shipped the item via the post office.

Since you took the time to complain rather than understand the process, you owe the shipping company an apology for your complaint.

Respond to this report!
What's this?
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.



Ripoff Report Legal Directory