FedEx FedEx Trade Networks Fedex Brokerage Canada Mississauga, Ontario

The #'s listed in the previous update are confusing and don't seem add up. It appears a higher rate for a FedEx Express service was used, with the tracking and guarantees, then compared to a basic postal service. You can ship the same item on multiple occasions and receive different duty/brokerage fees each time, regardless of carrier. Variables include the exact declaration and wording of the commodity description, whether that description was verified by inspection of content and, most importantly, whether the broker (not employeed by any carrier and inspects the same regardless of shipping companies) had his morning coffee.

Whether it is a broker fee or a duty, the revenue received goes to the country of destination, not the carrier.  Perhaps the OP could speak with the respective carriers to get the facts and become more comfortable with the process. It would probably take less time than it took to use this ROP site.

Can't speak for where you live but I just recieved a bill from Fedex for a $179 .00 iten I purchased through EBay and the brokerage fees were 21.94 gst... 28.50 brokerage .. 5.85 dispersment fees plau another1.72 tax on their fees .....I ordered the Idenical item from the same people last month and it was shipped USPS to Canada and the charges at the post office were 21.94 tax and 8.95 customs handling fee

Fedex does not have a bonded warehouse in my province so self brokering isn't even an option wereas UPS at least provides that option but by far the best method is the postal service

To the person that replied to the OP:

"Brokerage fees" are a charge levied by the broker for the service of customs clearance or some other related service provided.

Duties/taxes are levied by the destination country and are out of control of the carrier/customs broker, but brokerage fees are completely within the control of the company providing the service.

Why are you blaming FEDEX?? Brokerage fees are dictated by the country of destination, not the carriers. The carrier, FEDEX in this case, simply has the responsibility of collecting those duties for that country in order to make delivery, then the fees are given to that country...NOT FEDEX! The brokerage fee for that country would be identical if you had shipped the item via the post office.

Since you took the time to complain rather than understand the process, you owe the shipping company an apology for your complaint.