• Report: #909941

Complaint Review: FedEx

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  • Submitted: Wed, July 11, 2012
  • Updated: Wed, July 11, 2012

  • Reported By: mscruz — portland Oregon United States of America
FedEx
Internet United States of America

FedEx FedEx shipped to the wrong address. Or did they? Internet

*Consumer Comment: This can't be happening

*Consumer Comment: The problem is..

*Consumer Comment: Not agreein' with Ashley on this

*Consumer Comment: Second lesson

*Consumer Comment: Lesson to be learned:

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My sister shipped my Ipad from korea to the united states. Long story short, the driver "inverted" my 8247 house number and instead delivered to 8427. They have tried to recover the item, but now no one answers the door. Supposedly. I was told on a Saturday that a security supervisor would go to the house himself and then further get the local police involved if need be. However, the following Tuesday, I was told a claim would have to filed, they were done trying to retrive it.

Interesting fact: there is no 8427 house number on my street. The house that it was described as being delivered to is actually the 8500 block. Also, the person who signed for the package had a name in no way similar or close to my name. At all.

I am stuck in that my sister was already paying a substantial amount to ship, and did not declare any higher than the max base amount fedex covers, which is $300. I cannot replace my Ipad for $300.

Additionally, planning a wedding and it was ALL on that pad.

This report was posted on Ripoff Report on 07/11/2012 01:07 AM and is a permanent record located here: http://www.ripoffreport.com/r/FedEx/internet/FedEx-FedEx-shipped-to-the-wrong-address-Or-did-they-Internet-909941. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

This can't be happening

AUTHOR: The Outlaw Josey Wales - (United States of America)

 A disagreement in the ranks???? This is truly a first
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#2 Consumer Comment

The problem is..

AUTHOR: Ashley - (U.S.A.)

How does he prove there was an ipad in there? What's stopping him from claiming there were two ipads? or something more expensive? That's why you insure it for the proper amount.

I'm sure the courts will want evidence about what was in the package.
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#3 Consumer Comment

Not agreein' with Ashley on this

AUTHOR: voiceofreason - (United States of America)

While Ashley's admonition about backing up data is both valid and crucial, stating the carrier is only liable for the insured amount is not necessarily true.

In your case, the item didn't just get lost in the ethers. It was stupidly delivered to a non existent address and signed for by a non existent person. Negligence on the carrier's part at best, outright thievery by the driver or an associate at worst. In small claims, it's likely you'd be awarded at least the material value of the iPad, though probably not additional for the hassle and lost data.

Check your local small claims info. You can probably sue their closest distribution facility in your area. Just filing suit will probably spark them to settle. You certainly have nothing else to lose, and insist your local police/DA office investigate the facility and driver. Don't let them think you're just gonna let it die.
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#4 Consumer Comment

Second lesson

AUTHOR: The Outlaw Josey Wales - (United States of America)

 Be advise, team rebutt is trolling around, luv U
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#5 Consumer Comment

Lesson to be learned:

AUTHOR: Ashley - (U.S.A.)

Always insure your packages for the proper amount. Shipping errors happen. Things get lost. If you had insured it for the proper amount, you would have no problem replacing it. As for the data on the ipad, thats why they reccomend to always back up your data on your devices. Data does get lost too. While this sounds very unfortunate on your part, I'm not sure hat you want fed-ex to do. They can't give you more money than it was insured for, and they cannot magically make the item appear if its really been delivered to the wrong place.
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