• Report: #764258

Complaint Review: Federal Warranty Servic Corp

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Fri, August 12, 2011
  • Updated: Sat, August 20, 2011

  • Reported By: Jim from NH — Seabrook New Hampshire United States of America
Federal Warranty Servic Corp
PO Box 105689 Atlanta, Georgia United States of America

Federal Warranty Servic Corp Assurant Solutions Deceptive practices re: Appliance Extended Warranty Atlanta, Georgia

*Consumer Suggestion: Appliance Contracts All the Same

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

We had purchased an extended warranty on a high end appliance (KitchenAid Gas Range) about a year ago. When the glass grease back splash shattered while boiling water, they denied any responsibility, suggesting that it was merely a cosmetic part. Making matters worse their customer service folks transferred me to four different reps, who each asked for the exact same information, but never informed me that the part was not covered until 70 minutes into the call.

I have had other issues with this company as well for covered repairs, in which they sent out the wrong replacement parts, or arrived very late for service appointments. Apparently they have a contract with Whirlpool for extended warranty service. I intend to contact Whirlpool directly to express my dissatisfaction, and would encourage others to do the same.

My suggestion is to not purchase extended warranty coverage from this company.

This report was posted on Ripoff Report on 08/12/2011 09:26 AM and is a permanent record located here: http://www.ripoffreport.com/r/Federal-Warranty-Servic-Corp/Atlanta-Georgia-30348/Federal-Warranty-Servic-Corp-Assurant-Solutions-Deceptive-practices-re-Appliance-Extended-764258. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on Federal Warranty Servic Corp

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Suggestion

Appliance Contracts All the Same

AUTHOR: IntheKnow - (USA)

Other than the exhorbitantly priced Sears Master Protection Agreement, all appliance service contracts cover electrical, electronic and mechanical failures.  Everything else is considered cosmetic.  Sadly, it's in the mouse print, but nevertheless, never clear in the brochures.  Consumers always suffer the consequences.  Stay away from any extended service contract.  You'll save plenty in the long run.
Respond to this report!
What's this?
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.



Ripoff Report Legal Directory