- Report: #1169641
Report - Rebuttal - Arbitrate
Complaint Review: Federal Warranty Service Corporation
Federal Warranty Service CorporationNationwide USA
Federal Warranty Service Corporation Assurant Solutions deceptive, misleading ripoff! Rapid City Nationwide
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
Contacted Assurant (partner of Federal Warranty Service Corporation) regarding failure of Gas Dryer covered by extended warranty. Coverage has been in place for 4 months, technician had inspected dryer and did not have the parts needed in stock. It had been more than 7 days since the service call, so I called the warranty company for follow up and was told that the dryer was no longer made and no parts were available. In fact, it hadn't been made for years and no parts had been available for years. So, why did they offer the contract to begin with? Both my washer and dryer are covered on this contract. Initially, the representative (Brandi) offered a refund of the full contract price, then noted the two appliances and said only one would be refunded. The alterntive would be the depreciated value of the dryer. I intend to take that offer and cancel the washer coverage, but was then told that there would be no refund for the washer coverage becasue it's all one policy - so which one is it? When they are going to fufill on the contract it's two "amounts", but when I want to cancel it's only one and there is no refund due because a claim has been made??? Sounds like double talk to me!
When I discussed this contract with the salesperson originally we discussed pricing just for the washer, just for the dryer and for both - there are two distinct appliances on this agreement and they are priced sperately even if they are billed together. I should receive a refund for the Washer protion of this contract which has had no claims.
This report was posted on Ripoff Report on 08/13/2014 04:06 PM and is a permanent record located here: http://www.ripoffreport.com/r/Federal-Warranty-Service-Corporation-/nationwide/Federal-Warranty-Service-Corporation-Assurant-Solutions-deceptive-misleading-ripoff-Ra-1169641. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.