• Report: #733107

Complaint Review: Fedex

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  • Submitted: Wed, May 25, 2011
  • Updated: Fri, June 03, 2011

  • Reported By: Sharon — Bryan Texas United States of America
Fedex
1804 Finfeather Rd Bryan, Texas United States of America

Fedex doesn't deliver to the address they were paid to deliver to in Bryan, Texas

*General Comment: Maybe delivery access is restricted within the properties?

*Consumer Comment: Knock or ring doorbell, Get SIGNATURE!

*Consumer Comment: Same protocol for UPS and postal service.

*Consumer Comment: I always HATED that

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I was expecting an order from Dillard's to be delivered today and made sure I was home to receive it. I had heard nothing by 2 PM so I got online to track it at Fedex only to find that it had been delivered. Certainly not to me.

I called Dillard's and they told me it was delivered to the leasing office of my apartment complex. That is not the address that they were supposed to ship it to. It is 2 blocks away. The lady at Dillard's gave me the 800 number for Fedex and I called them.

The man I spoke with was very curteous and sympathetic but that isn't helpful. He told me that the drivers can leave packages at the leasing office when they are supposed to be delivered to apartments. They expect the people in the office to do Fedex job and contact the recipient. That is not what shipping means. Willfully misdirecting the package after charging high rates to ship it should be against the law. It would be if it was the USPS.

I feel very sorry for handicapped people who make the mistake of using Fedex. I will make sure that I never do business with anyone who uses Fedex again.

This report was posted on Ripoff Report on 05/25/2011 01:16 PM and is a permanent record located here: http://www.ripoffreport.com/r/Fedex/Bryan-Texas-77803/Fedex-doesnt-deliver-to-the-address-they-were-paid-to-deliver-to-in-Bryan-Texas-733107. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 General Comment

Maybe delivery access is restricted within the properties?

AUTHOR: voiceofreason - (United States of America)

Are delivery personnel allowed to go past management offices to deliver right to apartment doors in your developments? They may be required to leave packages at the office, as they were where we used to live. It is then the office responsibility to notify residents of the delivery, and the resident's responsibility to pick up at the office. That can be a burden for anyone disabled, but that's an issue to bring up with the rental or condo office, not the carrier.
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#2 Consumer Comment

Knock or ring doorbell, Get SIGNATURE!

AUTHOR: mr rik - (USA)

Simple as that!

If no answer THEN leave at office...

NOT TOO HARD!

WHY the name change Thomas K.?  Did you really think I wouldn't recognize you as our resident UPS Store Shill?

Get Real.

Also to clarify for your reading disabilities, I simply said that I didn't like the hassle of having to go to the leasing office to get a package, and then having the office girls try to get mine!

More HELPING less SHILLING!
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#3 Consumer Comment

Same protocol for UPS and postal service.

AUTHOR: O''really - (USA)

Deliveries requiring signatures can not be left at apartments or many multi-resident locations. If they were, theft would run rampant. It is the carriers prerogative to leave packages at leasing offices to make deliveries safe and possible. Post offices also often forward delivery addresses for signature mail to a leasing office in their delivery area.

If your shipment was handled by any carrier, the results would be the same. Even if a driver for some particular delivery company had tried to deliver direct to an apartment by ringing a buzzer, or running upstairs or down a hall in rare apartments without security, there would be even more problems. Believe it or not, some people (certainly not you) would still complain that their package was not left, they were home but didn't hear the buzzer, they want the carrier to come back the same day after they're home from work, etc, etc. The courtesy notices that carriers leave at single family residences aren't valid at apartments, as the signature that can be placed on that slip can't be used to leave the package the next business day without handing to a person. Again, theft is too easy in apartments.

rik says the same thing happened to him. that's not surprising since he says he lives in an apartment. What's interesting is that he insinuates this has happened multiple times and by coincidence it is also FEDEX (it could have been any carrier). It's also a coincidence that each time he is peculiarly ignored while the same leasing agent is being flirted with the particular carrier of the day at the same time rik happens to be there to get the mail. Nice imaginative story.

rik slams FEDEX here without any suggestions as to how to avoid the problems that occur with deliveries directed right to the apartment door. rik trolls these complaints by slamming FEDEX, then suggests another carrier like USPS is superior and perfect. Then in other complaints, rik slams USPS and calls them morons. Looks like rik is the type that just plain likes to slam every business with his inconsistencies. rik even brags about screwing many businesses, commiting felony PO box tampering, and vandalizing businesses. It makes people wonder what kind of education (or lack of one) and career this rik has. I think he does this as a joke, as it's really hard to believe he's serious and can still look at himself in the mirror.
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#4 Consumer Comment

I always HATED that

AUTHOR: mr rik - (USA)

Same thing used to happen to me.  Had to go pickup at my local office because of these chumps.  Then had to listen to office girl chit chat, get groped and dodge passes that these bimbos thew out.  Just to get a package that was paid to be DELIVERED TO ME!
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