- Report: #733107
Report - Rebuttal - Arbitrate
Complaint Review: Fedex
Fedex1804 Finfeather Rd Bryan, Texas United States of America
Fedex doesn't deliver to the address they were paid to deliver to in Bryan, Texas
*General Comment: Maybe delivery access is restricted within the properties?
*Consumer Comment: Knock or ring doorbell, Get SIGNATURE!
*Consumer Comment: Same protocol for UPS and postal service.
*Consumer Comment: I always HATED that
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I called Dillard's and they told me it was delivered to the leasing office of my apartment complex. That is not the address that they were supposed to ship it to. It is 2 blocks away. The lady at Dillard's gave me the 800 number for Fedex and I called them.
The man I spoke with was very curteous and sympathetic but that isn't helpful. He told me that the drivers can leave packages at the leasing office when they are supposed to be delivered to apartments. They expect the people in the office to do Fedex job and contact the recipient. That is not what shipping means. Willfully misdirecting the package after charging high rates to ship it should be against the law. It would be if it was the USPS.
I feel very sorry for handicapped people who make the mistake of using Fedex. I will make sure that I never do business with anyone who uses Fedex again.
This report was posted on Ripoff Report on 05/25/2011 01:16 PM and is a permanent record located here: http://www.ripoffreport.com/r/Fedex/Bryan-Texas-77803/Fedex-doesnt-deliver-to-the-address-they-were-paid-to-deliver-to-in-Bryan-Texas-733107. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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