- Report: #1157926
Report - Rebuttal - Arbitrate
Complaint Review: Fedex
FedEx FedEx delivered a special order of Jones Soda frozen, broken lids, leaking. Box was insulated, labeled “Do Not Freeze”. Sioux Falls Nationwide
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
FedEx delivered a special order of Jones Soda frozen, lids broken and leaking. The box was insulated and clearly labeled "Do Not Freeze" In response to my complaint, they said they are not responsible. Jones Soda graciously sent a replacement order. That order, too, was delivered from the truck into my hands frozen. Once again FedEx refused to accept responsibility, even though they were supplied with documentation and photos.
The box was given to them by Jones Soda, insulated, clearly labeled. It was handed to me right off the truck frozen and broken, how can that not be their fault? Jones Soda is a company who puts the customer first, a company with good character. FedEx, in my opinion has neither of those qualities.
This report was posted on Ripoff Report on 06/27/2014 08:38 AM and is a permanent record located here: http://www.ripoffreport.com/r/Fedex/nationwide/FedEx-FedEx-delivered-a-special-order-of-Jones-Soda-frozen-broken-lids-leaking-Box-was-1157926. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.