• Report: #486435

Complaint Review: Fedgrantsusa,Profitggl,Networkagenda

  • Submitted: Fri, August 28, 2009
  • Updated: Fri, October 23, 2009

  • Reported By: Patricia — St charles Illinois USA
Fedgrantsusa,Profitggl,Networkagenda
Internet United States of America

Fedgrantsusa - Profitggl - Networkagenda they never sent me the cd and said i would pay for the shipping yet they took the money for shipping and i got nothing no cd Internet

*Author of original report: Call the number and get a refund for this scam

*UPDATE Employee: Resolution offer

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I got this email stating that you can get grant money so i signed up they stated all i would pay for is the shippng but i did and never got the cd in the mail and since then i have been getting charges for 39.95 every month on my checking account.  sometimes they charge me twice then i notice another charge that was the same amount but from a different company its called moneyhelp (888-216-4952) I tried to call them all i got was a busy single from both of them, then when i went on the internet to write them thats when i saw you guys rip-off report. I hope you can help me and get back what they did. thank you fry there backside

This report was posted on Ripoff Report on 08/28/2009 06:23 AM and is a permanent record located here: http://www.ripoffreport.com/r/FedgrantsusaProfitgglNetworkagenda/internet/Fedgrantsusa-Profitggl-Networkagenda-they-never-sent-me-the-cd-and-said-i-would-pay-f-486435. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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1Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 Author of original report

Call the number and get a refund for this scam

AUTHOR: Patricia - (USA)

Hello,


 well i got a hold of there customer service a few minutes ago and explained what happen and told them i never got nothing but charges every month so i cancelled it and they gave me a 2 month refund, so here is the phone number to them and i hope this helps everyone who got taken by this 1-877-495-1145 please call them and let them have big time.

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#2 UPDATE Employee

Resolution offer

AUTHOR: Customer Service Administrator - (USA)





We represent some of the Fed Grant USA programs. I apologize for any misunderstanding regarding the services you've been receiving from our company.  There are no commitments with the free product however there is a bonus free trial period to membership websites that accompanies the free CD and we do our best to disclose this as it is stated several times throughout the ordering process - on the sales page, the order page, the confirmation page and the thank you email, it is then also explained in the first paragraph of the Terms and Conditions of the offer.  We offer the trial periods to give our clients a chance to use the services and see the value of them for themselves before they are billed for them.  The trial periods are free for 7-30 days from the order date depending on which bonuses apply and we would not have charged you had you called customer service and canceled during the trial period as it is not our desire to bill clients who do not want the membership after the free trial offer ends. 


The following is the first paragraph of the Terms and Conditions of the offer (the Terms and Conditions and Privacy Policy links can be found on every page of the sales ad):


Bonus Material Terms and Termination.
By purchasing this product, you agree to adhere to the termination agreement as outlined on the order page, confirmation of order page, and confirmation email, which is that you, the buyer, are not entitled to a refund of the upfront cost of any shipping and handling that may or may not have been charged to you for delivery of said product. Furthermore, any free trials that may or may not be offered with this product are only free during the said allotted time of the free trial period as outlined within the product sales page, confirmation of order page, and confirmation email. If you have not cancelled the free bonus within the free trial period (if offered on product purchasing), you are agreeing to purchase the bonus material and/or service at a monthly reoccurring cost. This can be cancelled by calling the customer service number provided in the confirmation email between the hours of 9AM and 9PM EST M-F and stating your desire to cancel said bonus material. However, in order to not be charged any future reoccurring cost, please give ample time (2 business days) to be cancelled out of any reoccurring billing system before the next scheduled charge to your account (this does not apply during any trial period).  Not canceling trial programs constitutes authorization, by you, the buyer, for any charges (as outlined) for the associated bonus service until your request to cancel has been received by our customer service staff.  By not canceling the bonus program during the trial period or prior to two days before

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