- Report: #638421
Report - Rebuttal - Arbitrate
Complaint Review: Fengtao SoftWare inc (DVDFAB)
Fengtao SoftWare inc (DVDFAB)Internet United States of America
Fengtao SoftWare inc (DVDFAB) DVDFAB DVDFAB UPDATES, THEN RIPS YOU OFF Internet
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I purchased DVDFAB all in one software from Fengtao Software inc. Home company for DVDFAB copying software. After my first 1 year subscription was up I renewed with a 2 year subscription. The purchase was for the full BLU-RAY to BLU-RAY, BLU-RAY to Mobil,DVD to DVD and File to Mobil options. 8 months into my 2 year license they renamed their options to BLU-RAY COPY and split the program up so you have to purchase them seperatly. DVD Copy and BLU-RAY Copy. Now they say they can't find you record of purchase and your BLU-RAY and other options won't work untill you pay for these seperatly because they now have expired even thou you paid for them when you bought the Full DVD Platinum program before the split of the software programs. I cured this by reinstalling my older version of DVDFAB Platinum and used my older Key. Now My BLU-RAY option does not expire untill the end of my subscription. But I don't get to do the up-dates anymore because the programs will then expire before the full time of the license is up.
Internet thieves like Fengtao take your money alter their programs then rip you off.
This report was posted on Ripoff Report on 09/07/2010 01:20 PM and is a permanent record located here: http://www.ripoffreport.com/r/Fengtao-SoftWare-inc-DVDFAB/internet/Fengtao-SoftWare-inc-DVDFAB-DVDFAB-DVDFAB-UPDATES-THEN-RIPS-YOU-OFF-Internet-638421. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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