- Report: #702047
Report - Rebuttal - Arbitrate
Complaint Review: Fenland Breakers
Fenland BreakersCommercial Road, March, Cambridgeshire PE15 8QP Nationwide United States of America
Fenland Breakers fenland breakers car part automotive wrong misled March, Nationwide
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On the 19th April I emailed Fenland saying that I would like to return their part and receive a refund. In a phone call I was given instructions on how to return the part and it was intimated that my postage costs would also be covered since I was asked to also include a copy of the postage receipt.
I returned the part on the 27th April, through the Post Office. The barcode tracking number was FWKM2101355GB. I placed the receipt (for £12.99) in the package. However, I also asked for a copy of the receipt and I may be able to trace this if it helps.
On later inspecting my credit card statements, I noticed that there had been no refund to my account. I emailed on the 28th July to enquire and then again on the 2nd August. However, there did not seem to be any serious attempt to make a refund; I was told that "Gail was not in the office at the moment". Note also the fact that the part was returned was not questioned.
I am still awaiting a refund today, almost 1 year since I purchased the part.
This report was posted on Ripoff Report on 03/03/2011 07:08 AM and is a permanent record located here: http://www.ripoffreport.com/r/Fenland-Breakers/nationwide/Fenland-Breakers-fenland-breakers-car-part-automotive-wrong-misled-March-Nationwide-702047. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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