• Report: #986246

Complaint Review: Ferrandino and Son Inc.

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  • Submitted: Sun, December 23, 2012
  • Updated: Tue, March 05, 2013

  • Reported By: Commercial maintenance — Milwaukee Wisconsin U.S.A.
Ferrandino and Son Inc.
71 Carolyn Blvd Farmingdale, New York United States of America

Ferrandino and Son Three months, lots of excuses, won't pay Farmingdale, New York

*Consumer Comment: Sounds familiar.

*Consumer Suggestion: Ferrandino & Sons 3/5/2013

*General Comment: Big talk but no money!

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On 9-25, I was contacted by Jasmine Vega from Ferrandino and Sons. They needed some locks addressed at a Deb's store. On 9-27, I did the repairs, and sent them an invoice for the sgreed upon price of $85, along with my W9 and certificate of insurance. Two months later, I hadn't received payment, so I called them on 11-29 and talked with Jasmine. She said she would check into it, and call me back later that day. She never called. On 12-3 I called them and talked to Jasmine again. She said she would check on it. She did call back this time, and told me they never received my certificate of insurance. Well, I had the fax confirmation from the first time, but I sent it again anyway. I told her to verify that she got it and call me. She never called back. On 12-13 i called again. After several tries (I got cut off twice) I talked to Jasmine again. She said my certificate of insurance was insuficcent, so they couldn't pay me. I carry a two million dollar policy (in addition to being bonded), the same comprehensive policy I've had for over a decade, which has been just fine for the twenty or so other maintenance companies I work for. I told her not to worry about any further work with them, but they had better pay me what they owe me. I asked for a supervisor, and wound up talking with Barbara. She listened, and assured me should would "escalate' it and get me my check. Well, it's ten days since then, and almost three months since I did the work, and no check yet. If they ever pay, I'll update this report. But I would advise any new contractors, if this company contacts you, you had better get written confirmation from them that they have received and accepted your certificate of insurance BEFORE you do any work for them.

This report was posted on Ripoff Report on 12/23/2012 09:46 AM and is a permanent record located here: http://www.ripoffreport.com/r/Ferrandino-and-Son-Inc/Farmingdale-New-York-11735/Ferrandino-and-Son-Three-months-lots-of-excuses-wont-pay-Farmingdale-New-York-986246. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 3Consumer 0Employee/Owner
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#1 Consumer Comment

Sounds familiar.

AUTHOR: BHS - ()

Same thing is happening to me.  I have submitted my W9 more than ten times. I have talked with six or seven different account mgrs.  Payment was sent to wrong address.  It was sent out again... to the right address, but never showed?   Work orders need to be resent and resent. Insurance resubmitted.   Most of my work orders are currently 90-120 days out...well over a grand in materials and labor.  

 No ability to talk to accts payable.  I get responses like...."contacted payables,  will get back to you."..." We need a copy of the original invoice. and an updated W9"..."We need the paperwork faxed asap, the person that was handling that account is no longer with us." "Tried contacting payables but they are in a meeting."  "I will be back to you no later than XX/XXXX "  Then when that date passes...  I call to find out that that Department Manager...is also "no longer is with the company"   They said today that they confirm that payment has not been made.  Accts Mgr stated that payment will be "escalated"  I will recive payment within a week.

 I have spent more hours  on attempting payment collection than on the work performed itself.  

This is one of few companies that do business like this.  If this continues much longer, I will be persue other avenues.  Maybe contacting your States  Attorney General might be helpful, if you still have not been paid.  

   

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#2 Consumer Suggestion

Ferrandino & Sons 3/5/2013

AUTHOR: ZWallace - (United States of America)

 I can assist you in collecting the $1,277 that is rightfully owed to your company from Ferrandino & Sons. "Google" Thrive Collection Services in Vancouver, WA for my contact information. Ask for Zack Wallace and best regards...
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#3 General Comment

Big talk but no money!

AUTHOR: DirtChick - (United States of America)

They also promised to pay us for snow removal but now will not answer my e-mails or phone calls! They talk big about insurance and wanting legitimate contractors but they don't want to pay enough for anyone to make any money except them! They got me for $1277.00!
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