- Report: #1025776
Report - Rebuttal - Arbitrate
Complaint Review: Festiva Hospitality Group
Festiva Hospitality GroupAshville, NC Atlantic Beach, North Carolina United States of America
Festiva Hospitality Group Don't do it!!! Atlantic Beach, North Carolina
*UPDATE Employee: Please contact us to book your vacation
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So, thinking it must be a busy day, I wait a few hours and same thing. I left my number and 4 hours later, I get a phone call. I tell guy where I want to go and he says oh, no you have restricted dates as to when you can travel to which destination. So, it vaguely mentions in your paperwork weeks 1-12 but no specific dates. So basically, if you are like me and have children, you would like to travel when the kids are out of school so spring break and summer. There are no places available except the 2 international locations. Of course, when you are allowed to go there is during hurricane season or off season. I asked about Bahamas and you are only allowed to travel Sat through Sat which is also the most expensive days to travel! Which by the way is not listed in the paperwork!!! Also,, if you don't plan to go to Massachusetts or Myrtle Beach or Charleston in January or February when it is 30 degrees outside then this is not the place for you. Also, I was told specifically by the salesman that we could travel anytime. So, let the buyer beware. Read your paperwork carefully or just do not go at all is my advice.
However, I am wondering if I have been scammed because now everytime I call, no one calls me back. I have left messages for 2 managers to discuss my situation and no response back. I also emailed 2 differnt email addresses and no response. Today, I left my number with member services this A.m and it is now 8 hours later and no phone call. So, if you need to book something quickly forget it! This is seriously the most ridiculous business I have ever encountered! I am telling my story so that people out there will proceed with caution or avoid this place all together. Hindsight is always 20 20 but if you get a phone call offering you a cool prize just to listen to a sales presentation, hang up immediately! It is not worth a free prize! I am thankfull though I did not get suckered into a timeshare though because then I would be stuck dealing with this company for years and I cannot wait to get this stupid vacation booked so I never have to deal with them again. That is if I ever get to book my stay...
This report was posted on Ripoff Report on 03/08/2013 05:00 PM and is a permanent record located here: http://www.ripoffreport.com/r/Festiva-Hospitality-Group/Atlantic-Beach-North-Carolina-/Festiva-Hospitality-Group-Dont-do-it-Atlantic-Beach-North-Carolina-1025776. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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