• Report: #1106375

Complaint Review: Fidelity 1st Printing, Sydney Concept Designs

  • Submitted: Thu, December 12, 2013
  • Updated: Thu, December 12, 2013

  • Reported By: Wisconsin
Fidelity 1st Printing, Sydney Concept Designs
6100 Richmond Avenue Houston, Texas USA

Fidelity 1st Printing, Sydney Concept Designs , Omar De La Garza, Lupe De La Garza, Alex De La Garza, Niecole Rodriguez, Al Ferguson, Madison Hatc FRAUD, SCAMMERS, LIARS, DO NOT DO BUSINESS WITH! Houston Texas

*UPDATE Employee: Lol.... The absurdity in the post is laughable.

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Do NOT trust or use the services of Fidelity 1st Printing, Sudney Concept Designs, Omar De La Garza, Lupe De La Garza, Alex De La Garza, Al Ferguson or Niecole Rodriguez. 

They will call you attemping to sell you advertising that supposedly goes on a local realtors business folder that they would typically give out to a client. And they did print a folder, but with out the realtors knowledge or permission. This is FRAUD! The folder didnt even have the realtors contact infomation listed on it! (DUH MAJOR RED FLAG) what realtor doesnt plaster their email and phone number across all their marketing! 

6 businesses were scammed out of over $4800.00, we were told they were supposed to create 5000 plus folders going out to Keller Williams offices and agents, wow what a lie! 

Keller doesnt do outside joint affiliations as they already have many in place already! The realtor they featured knew nothing about this and is very ANGRY!

Dont believe a word they say, these people are the SLIME of the earth and just take, lie and steal from hard working business owners. 

They will get what they deserve! I repeat DO NOT DO BUSINESS WITH THEM! I am not the only one who has filed these allegations, look at the others they have scammed! 

This report was posted on Ripoff Report on 12/12/2013 07:52 AM and is a permanent record located here: http://www.ripoffreport.com/r/Fidelity-1st-Printing-Sydney-Concept-Designs/Houston-Texas-77057/Fidelity-1st-Printing-Sydney-Concept-Designs-Omar-De-La-Garza-Lupe-De-La-Garza-Alex-1106375. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 UPDATE Employee

Lol.... The absurdity in the post is laughable.

AUTHOR: Manager - ()

Let me start this off by saying this. We are not here to throw low blows, talk down on other businesses, or belittle anyone at all.  We are just here to clear the air, and let the real TRUTH be known.

These complaints are bold face lies, and downright laughable .  We know exactly who this company is, and why they are complaining.  We called this company to be our go to company in an industry for our Keller Williams office.  See, we have individual contracts with BROKERS, that work for KW, ReMax, Century 21, Coldwell Banker, and numerous other real estate offices across the nation.   We sent a cover of the folder to them, with the name of the office, and broker, which CLEARLY stated on the front,  "Each office is independently owned and operated".  

Well, apparently that wasn't good enough, and they were "confused".  They called and started problems by complaining to our broker, and our team of agents.  There is nothing "Fraud", or deceptive about how we do things here.  200+ offices, and 6 years in business, doesnt seem "shady" to me.  It sounds more like a client trying to get free advertising, get in good with real eastate companies (I mean, you guys are a mortgage company) , and get logo and artwork designed, FREE OF CHARGE.

So let me ask you this, was your company not in CONSTANT contact with our graphic design team? Please dont lie, because I can post EVERY conversation that was had, via email, here as a rebuttal.

 Was artwork not completed? Did you not receive top of the line artwork, from a graphic design team that put in countless hours to make you happy?  Please don't lie, because I will be more than happy to post your artwork, with all of the contact info on it, as a rebuttal.  

Were your folders not printed out?  Please don't lie, because I can post a picture of the completed folder, with your ad on the folder, as a rebuttal.  

We inccurred all of the graphic design charges. Don't believe us? We have receipts. We printed out folders, folders, and more folders. Don't believe us? We have receipts. Everything was done on our part, and we provided EXCELLENT customer service.

Let's not sit here, and lie about things.  Why did your company, and anyone associated with your company, not respond to our phone calls and emails?

We've done any, and all things to make this company happy.  At the end of the day, we can only do what we can.  Unfortunately, there are people out here that you just can not please, even if that means going above and beyond the norm. Again, I urge any and all people reading this to feel free to give us a call, and ask any and all questions that you may have.

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