- Report: #980615
Report - Rebuttal - Arbitrate
Complaint Review: Fidelity Warranty Services
Fidelity Warranty ServicesP O Box 8567, Internet United States of America
Fidelity Warranty Services Refusal to refund Internet, Internet
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
I told him fine. i would buy the car, and come back by end of day if I wanted warranty. Then he changed story. He said I could not just buy the warranty today, but only at time of vehicle purchase.
I said I would be back in two hours, buy the vehicle, and let him know if I would buy warranty at that time. He then showed me where I could, within 30 days request a full refund. Stupidly, I bought. Then I decided to cancel.
I cannot get Fidelity Warranty to respond to various letters, including correspondence from last May, now more than six months ago.Not one word of an answer to me on anything.
I have contacted the BBB, which gives Fidelity an A+ rating. Fidelity did respond to BBB's first inquiry, which is the only response of any kind I have gotten. They admitted that I cancelled in May, but suggested the refund must have been made to the lien holder. That is worthless. There never was a lien on that car. But now, Fidelity will not respond to further inquiries from the BBB.
After many attempts, neither the dealer, Hyundai, or Fidelity think I am worth a response.
I am out $1,585 for a warranty, which was canceled in May. And nobody thinks the customer deserves one syllable of a response. Many efforts, primarily by mail and email, and nobody responds to anything. In person at the dealership, I got put off.
I can't imagine that I would ever buy another new Hyundai under any circumstances. I got into this mess at a Hyundai dealership. Hyunda should put pressure on their affiliate insurance company for a refund to be made.
In case anybody wonders, I have thus far largely avoided making phone calls, because of some past experiences I have had with phone calls with other entities, where somebody says I said something I didn't, or agreed to something I didn't. I have tried mostly writing, as it is harder to argue over what is said in writing. But I have simply asked for my refund. Nobody says I am not supposed to get one. But nobody will send one.
This report was posted on Ripoff Report on 12/11/2012 02:08 PM and is a permanent record located here: http://www.ripoffreport.com/r/Fidelity-Warranty-Services/internet/Fidelity-Warranty-Services-Refusal-to-refund-Internet-Internet-980615. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.