• Report: #1008588

Complaint Review: Fidelity Warranty Services

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  • Submitted: Mon, February 04, 2013
  • Updated: Mon, February 11, 2013

  • Reported By: James — Elizabethtown Pennsylvania United States of America
Fidelity Warranty Services
500 Jim Moran Blvd. Internet United States of America

Fidelity Warranty Services used vehicle warranty does not cover anything, Internet

*UPDATE Employee: Please contact us...

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I purchased an extended Fidelity Warranty for a 2006 Dodge Durango Limited. I purchased the vehicle with 50,000 miles on it and it was in excellent condition. As problems arose (fuel system, braking system, airbags, key fobs) my dealership would submit the claims to Fidelity. Each time they have been denied (they always state to the service department "this is not covered"). Today my Durango is in for an airbag issue and a connector needs replaced in the steering column. The service department called Fidelity only to hear that "it is not covered". They always seem to talk their way out of covering anything. Consumers be ware, I spent almost $3,000.00 on this warranty and it has yet to cover any type of repair or service.

This report was posted on Ripoff Report on 02/04/2013 11:10 AM and is a permanent record located here: http://www.ripoffreport.com/r/Fidelity-Warranty-Services/internet/Fidelity-Warranty-Services-used-vehicle-warranty-does-not-cover-anything-Internet-1008588. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Please contact us...

AUTHOR: Fidelity Warranty Services - (United States of America)

We are very sorry to hear you were not pleased with your Fidelity Warranty Services claims experience. We would very much like to investigate the situation. Please send your claim number and contact information to jmainfo@jmagroup.com, so we can address your concern in a timely manner.

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