- Report: #749375
Complaint Review: Field Nation
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| Field Nation 2303 Kennedy St. NE, Suite 100
Internet United States of America |
|
Field Nation Doesn't pay techs fairly and some times not at all! Internet
*UPDATE Employee: Field Nation is not a rip off
*UPDATE EX-employee responds: Bravo
*Author of original report: Bravo
*General Comment: FN
*UPDATE Employee: Good Platform
*General Comment: Field Nation is an EXCELLENT company to work with!
*General Comment: Field Nation and most technicians- not greedy
*Consumer Suggestion: Not getting fully reimbursed for parts/parking/tolls?
*Consumer Comment: Technician needs to take some responsibility here
*General Comment: It's just business
*REBUTTAL Individual responds: He is Correct!
*UPDATE Employee: Field Nation Compensation
*Consumer Comment: Field Nation - The absolute Top Service Organization
*Author of original report: Just for your Info
*Consumer Comment: Field Nation - Quality Service Organization
*UPDATE Employee: Field Nation
*Consumer Comment: Field Nation Calls
*UPDATE Employee: its a two way street
*UPDATE Employee: Life of a 1099 Technician
*REBUTTAL Owner of company: Field Nation is comprised of a bunch of drunks!
*General Comment: Time Management...
*REBUTTAL Individual responds: Field nation
*UPDATE Employee: Rebuttal from Director @ Field Nation
Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™
I have accepted many contracts from this company to learn
the estimated time I am suppose to be on a job and what I'm actually paid for
are two different things. They will not compensate you at all if a job goes
over time. I have had estimated job times of 1 hour take 5 hours because of their
customers delays. I only received payment for the one hour. As of today they
owe me $360.00 in unpaid tech time.
The last time they call me at 6:00 in the morning demanding
I get out of bed and head to one of their sites immediately. I performed as
they asked. The job only paid an hours time at the rate of $67.00. I had a 45
minute drive time each way. I showed up at the jobsite to find out the parts
had not arrived. The parts were not scheduled to be their till after 1:00. I
called to ask how they were going to pay me. Their response was wait their on
the job till the parts arrive or we will not pay you. They expected me to wait
5-8 hours without pay on the site. I left them and billed them for the call. I
am still awaiting payment.
This company is horrible to deal with and does not pay their techs fairly!
the estimated time I am suppose to be on a job and what I'm actually paid for
are two different things. They will not compensate you at all if a job goes
over time. I have had estimated job times of 1 hour take 5 hours because of their
customers delays. I only received payment for the one hour. As of today they
owe me $360.00 in unpaid tech time.
The last time they call me at 6:00 in the morning demanding
I get out of bed and head to one of their sites immediately. I performed as
they asked. The job only paid an hours time at the rate of $67.00. I had a 45
minute drive time each way. I showed up at the jobsite to find out the parts
had not arrived. The parts were not scheduled to be their till after 1:00. I
called to ask how they were going to pay me. Their response was wait their on
the job till the parts arrive or we will not pay you. They expected me to wait
5-8 hours without pay on the site. I left them and billed them for the call. I
am still awaiting payment.
This company is horrible to deal with and does not pay their techs fairly!
This report was posted on Ripoff Report on 07/05/2011 03:53 PM and is a permanent record located here: http://www.ripoffreport.com/r/Field-Nation/internet/Field-Nation-Doesnt-pay-techs-fairly-and-some-times-not-at-all-Internet-749375. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 UPDATE Employee
Field Nation is not a rip off
AUTHOR: Loyd E - (United States of America)
SUBMITTED: Wednesday, November 07, 2012
Each work order detail explicitly details start and stop times and penalties as such. Either your experience is the result of a poor project manager or poorly described work order, or you sir, did not fullly comply with the work order details. Take your lumps, don't bash Field Nation....if you don't like the offered pay, submit a counter offer and justify it or don't take the assignment.
I have been with Field Nation for almost two years now, and have not had any experience even close to what you are talking about.
I have been with Field Nation for almost two years now, and have not had any experience even close to what you are talking about.
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What's this? #2 UPDATE EX-employee responds
Bravo
AUTHOR: Tony Juraska - (United States of America)
SUBMITTED: Thursday, November 01, 2012
I have to tell you.....FN has been one of the best Platforms out there for IT work!! I was with them for a few years and made a very good living from them without any issues!! I wish I could still be there but left earlier this year for Medical reasons.....but would love to be back with them.And for someone to knock them.......obviously you do not know what you are talking about....and you do not even know how to spell horrible!!
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What's this? #3 Author of original report
Bravo
AUTHOR: Brandon - (United States of America)
SUBMITTED: Thursday, November 01, 2012
Glad someone else is responding besides thier internal people on here. I hope someone does an investigation and it goes live on national TV. They are scamers. Who take money and take advantage of the techs with thier internal policies which lead to no possable way to recover money owed to technicians. I have owned my own business for 7 years and the ethics of this company are horable. The owner talks like a drunken drug addict on the phone and has no desire of compensating techs. In short..... He doesn't really care and is taking advantage of techs who are desperate for work.
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What's this? #4 General Comment
FN
AUTHOR: BJ - (United States of America)
SUBMITTED: Wednesday, October 31, 2012
They're crooks and liars running a ponzi scheme waiting to be featured on American Greed. I refuse to contract with these thieves and so should you.
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What's this? #5 UPDATE Employee
Good Platform
AUTHOR: George Medlin - (United States of America)
SUBMITTED: Monday, October 22, 2012
Fieldnation is not an employer of techs but instead a platform to find work. If you did not get paid what you think you deserve then you need to take that up with the buyer. I have done several jobs on this platform and I am very happy with the pay I get. If you got ripped off it is only due to your lack of experience in bidding on jobs and calculating the time you need to complete said job.
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What's this? #6 General Comment
Field Nation is an EXCELLENT company to work with!
AUTHOR: Mike Brown - (United States of America)
SUBMITTED: Monday, September 17, 2012
I have been a field technician for FieldNation for quite some time. I have performed hundreds of work orders and work for all the top platforms. The tech that originally filed this complaint evidently has no concept of platform work. It is not some robotic task oriented job where you are fed everything like a child. You need to check with EU to confirm receipt of parts, confirm travel and time....and by the way if you do not want the work...DO NOT ACCEPT IT! I make a living doing platform work and will support FieldNation and their practices without exception.
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What's this? #7 General Comment
Field Nation and most technicians- not greedy
AUTHOR: KenWG - (United States of America)
SUBMITTED: Tuesday, September 11, 2012
I read your comments several times and I believe you have never run or been expoosed to a small business with thin margins. You believe that a company who funds the tecnicians, not Field Nation, should pay you what you are worth. The small company I work for, to provide good affordable service, hires technicians that are able to perform the functions called for in the work order.
When I recieve a bid on a work order from multiple technicians, I look at their Profiles and select a few that can do the work. I could care less if a technician has advanced degrees or extensive experience in POS etc. I state what the work order pays for a particular task. If I get multiple bids, I select the one that I think is the best bet based on work history and distance to the work site.
The bottom line is that you do not understand the economics of managing a Service Company. It is not about you.
When I recieve a bid on a work order from multiple technicians, I look at their Profiles and select a few that can do the work. I could care less if a technician has advanced degrees or extensive experience in POS etc. I state what the work order pays for a particular task. If I get multiple bids, I select the one that I think is the best bet based on work history and distance to the work site.
The bottom line is that you do not understand the economics of managing a Service Company. It is not about you.
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What's this? #8 Consumer Suggestion
Not getting fully reimbursed for parts/parking/tolls?
AUTHOR: Chris y - (United States of America)
SUBMITTED: Tuesday, September 11, 2012
This is in response to part "A" of your post.
On the Field Nation Website, and on serveral emails, I have been advised to "upcharge" my materials, tolls, parking charges to allow for full payment. The vendors understand the process and the Field Nation fee structure and pay the increased amount.
The only caveat that I would watch out for is that all payments from Field Nation in the work order payement area show up on your 1099, so make sure that those items go into the appropriate "Additional Expense" block so that they don't show up as taxed income.
On the Field Nation Website, and on serveral emails, I have been advised to "upcharge" my materials, tolls, parking charges to allow for full payment. The vendors understand the process and the Field Nation fee structure and pay the increased amount.
The only caveat that I would watch out for is that all payments from Field Nation in the work order payement area show up on your 1099, so make sure that those items go into the appropriate "Additional Expense" block so that they don't show up as taxed income.
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What's this? #9 Consumer Comment
Technician needs to take some responsibility here
AUTHOR: Chris y - (United States of America)
SUBMITTED: Tuesday, September 11, 2012
I read this rip off report and had to wonder what other issues the tech is having. I have taken many jobs from Field Nation and with one exception (which was not their fault) have been treated very fairly, paid on time and per all agreements.
In this case, the tech says he "The last time they call me at 6:00 in the morning demanding 'I get out of bed and head to one of their sites immediately.'"
- He could have easily refused the job, or if taken, asked for additional compensation for travel, early call out or any other of a myriad of reasons (I have done so successfuly on several work orders.)
He says " I have had estimated job times of 1 hour take 5 hours because of their customers delays. I only received payment for the one hour."
- The website where jobs are posted has a link to "Request an increase", before or AFTER the work is completed. If the link is used, you can post how much additional you are requesting, and why. My experience has been very positive to my requests.. IF I request them and IF I have a clear, justifiable reason why.
"I had a 45 minute drive time each way." Every job has travel time included, or you can request travel time on the website. Mine has been paid every time. Although I do attend to the concept that any job with 50 miles is a "local" call, mileage/time included in the job rate.
"I left them and billed them for the call. I am still awaiting payment." It is not clear how he billed them for the call. The website has a "Progress" tab where you put in your work progress. If he did this, and did NOT get agreement that the work was "done", he would not get paid.
In this case, the parts were not on site. A calm calll to the coordinator explaining that would have probably gotten him paid for the call, and a good tech rating. I have had this happen, called the coordinator, got clearance from the site and was paid in full for the call out.
"As of today they owe me $360.00 in unpaid tech time." The tech is unclear on how this amount was calculated, travel time? On-site time? Completed jobs not paid for?
- Travel time is in the workorder bid price, unless otherwise negotiated (there is a "counter-offer" button where you can give another figure, and the justification for it)
- On-site time? There is a link to request additional money, with an area to justify the increase.
- Completed jobs not paid for? There are links to the support group to assist with that (although I have found that they tend to support the contracting company's point of view, they DO listen to a cogent argument, and I have seen my suggestions taken and instituted on the website).
"This company is horrible to deal with and does not pay their techs fairly!" - I have found that the company is fairly easy to deal with and pays on-time or earlier. The payments are regulated on when the contracting company approves the work done, then usually within a week the payment is in the bank. That works out to a "net 15" in (so far) every case. That is much better than most of my independently contracted jobs (Net 30).
Over all, as a tech that uses Field Nation on a regular basis, I would judge that this tech is not using the tools at his/her disposal to resolve issues and get paid as expected.
In this case, the tech says he "The last time they call me at 6:00 in the morning demanding 'I get out of bed and head to one of their sites immediately.'"
- He could have easily refused the job, or if taken, asked for additional compensation for travel, early call out or any other of a myriad of reasons (I have done so successfuly on several work orders.)
He says " I have had estimated job times of 1 hour take 5 hours because of their customers delays. I only received payment for the one hour."
- The website where jobs are posted has a link to "Request an increase", before or AFTER the work is completed. If the link is used, you can post how much additional you are requesting, and why. My experience has been very positive to my requests.. IF I request them and IF I have a clear, justifiable reason why.
"I had a 45 minute drive time each way." Every job has travel time included, or you can request travel time on the website. Mine has been paid every time. Although I do attend to the concept that any job with 50 miles is a "local" call, mileage/time included in the job rate.
"I left them and billed them for the call. I am still awaiting payment." It is not clear how he billed them for the call. The website has a "Progress" tab where you put in your work progress. If he did this, and did NOT get agreement that the work was "done", he would not get paid.
In this case, the parts were not on site. A calm calll to the coordinator explaining that would have probably gotten him paid for the call, and a good tech rating. I have had this happen, called the coordinator, got clearance from the site and was paid in full for the call out.
"As of today they owe me $360.00 in unpaid tech time." The tech is unclear on how this amount was calculated, travel time? On-site time? Completed jobs not paid for?
- Travel time is in the workorder bid price, unless otherwise negotiated (there is a "counter-offer" button where you can give another figure, and the justification for it)
- On-site time? There is a link to request additional money, with an area to justify the increase.
- Completed jobs not paid for? There are links to the support group to assist with that (although I have found that they tend to support the contracting company's point of view, they DO listen to a cogent argument, and I have seen my suggestions taken and instituted on the website).
"This company is horrible to deal with and does not pay their techs fairly!" - I have found that the company is fairly easy to deal with and pays on-time or earlier. The payments are regulated on when the contracting company approves the work done, then usually within a week the payment is in the bank. That works out to a "net 15" in (so far) every case. That is much better than most of my independently contracted jobs (Net 30).
Over all, as a tech that uses Field Nation on a regular basis, I would judge that this tech is not using the tools at his/her disposal to resolve issues and get paid as expected.
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What's this? #10 General Comment
It's just business
AUTHOR: tech slave - (United States of America)
SUBMITTED: Thursday, August 02, 2012
Field nation does not allow the technician to post review of the buyers. Why? because it is more important to get the WO to a tech than let people tell the truth, they care about their 10 percent. Field Nation supports buyers who are hurting the economy for their own greed, using our national debt as a reason to underpay technicians. These buyers need to be exposed as they are hurting the job market. These platforms actually hurt the economy more than help. There are only a handful of buyers that actually pay what a job is worth, the rest need to go onsite and do the work themselves. I would never ask a person to do something I wouldn't do myself when it comes to business, these kids today have no moral character, it's all about how much they can make from your labor.
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What's this? #11 REBUTTAL Individual responds
He is Correct!
AUTHOR: Cryus - (United States of America)
SUBMITTED: Friday, July 20, 2012
I first want to point out I have been a contractor with Field Nation and Work force for about a year now. Work Force does treat you better. However, that is not the issue here. The issue here is the company told him he had to go at 6:00 AM. Now maybe he should have called and he did not which is dumb on his part. Here nor there he didn't. The fact that they told him he had to go but then wanted him to wait 5-8 hours they should have paid him regardless. Most jobs are not 10 min away and do require travel. My guess is he would not want travel $$$ but the fact that they wanted him to come back and not pay him in my opinion is their problem.
The company hosting the job should have made sure the parts were on site that is the main issue. It is not his responsibility to make sure they are there. It is his job to fix the issue and show up when the job is for. Also, you would think if someone is calling for assistance they would have all the parts ready. Company A. I need computer help. tech being sent out. Tech. they had no computer. Company A should have gotten the make /model as well as the issue.
Same situation. they should have provided an inventory of what needed to be done. How can you provide a scope of work if you don' even have parts.
The company hosting the job should have made sure the parts were on site that is the main issue. It is not his responsibility to make sure they are there. It is his job to fix the issue and show up when the job is for. Also, you would think if someone is calling for assistance they would have all the parts ready. Company A. I need computer help. tech being sent out. Tech. they had no computer. Company A should have gotten the make /model as well as the issue.
Same situation. they should have provided an inventory of what needed to be done. How can you provide a scope of work if you don' even have parts.
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What's this? #12 UPDATE Employee
Field Nation Compensation
AUTHOR: David - (United States of America)
SUBMITTED: Monday, July 02, 2012
I have several issues with Field Nation below are some of those issues.
(A) One problem I have had with Field Nation is how they pay out. I have had to pay toll, materials and parking on many occasions and while I understand thier "10%" cut of the value of the work order and as such I have no issues in that regards. My frustration is that when the ticket is paid they include your expenses in thier deduction of the 10% of the ticket value. I do not get a 10% discount on parking, tolls and materials so why am I and other technicans not paid the full value of their expenses? I have poisted the question to several people at Field Nation without a satisfactory reply. If anyone has had similar or different experiences I would be interested in reading about it.
(B) When there are issues between the technician and the end user, and I am currently in this position, I find I have to do battle on my own and though I leave voice messages, send messages via the Field Nation message board for Field Nation contacts and contact the client I rarely receive a response. As a technician many of the work orders carry a penalty for handing in paperwork late or arriving late or such I don't as a technician have the same leverage to hold either Field Nation or the client to the same standard when they either dis-regard or are late in providing information or closure of completed work orders. If anyone has had similar or different experiences I would be interested in reading about it.
(A) One problem I have had with Field Nation is how they pay out. I have had to pay toll, materials and parking on many occasions and while I understand thier "10%" cut of the value of the work order and as such I have no issues in that regards. My frustration is that when the ticket is paid they include your expenses in thier deduction of the 10% of the ticket value. I do not get a 10% discount on parking, tolls and materials so why am I and other technicans not paid the full value of their expenses? I have poisted the question to several people at Field Nation without a satisfactory reply. If anyone has had similar or different experiences I would be interested in reading about it.
(B) When there are issues between the technician and the end user, and I am currently in this position, I find I have to do battle on my own and though I leave voice messages, send messages via the Field Nation message board for Field Nation contacts and contact the client I rarely receive a response. As a technician many of the work orders carry a penalty for handing in paperwork late or arriving late or such I don't as a technician have the same leverage to hold either Field Nation or the client to the same standard when they either dis-regard or are late in providing information or closure of completed work orders. If anyone has had similar or different experiences I would be interested in reading about it.
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What's this? #13 Consumer Comment
Field Nation - The absolute Top Service Organization
AUTHOR: KenWG - (United States of America)
SUBMITTED: Sunday, June 17, 2012
You suggest On Force and Work Market as alternatives. On Force became so money hungry from both Buyers and Technicians that we stopped using thm a couple of years ago. Log on to Work Market site and see the ever increasing criticism from the technicians for the methods Work Market follows in changing the payment amounts after the work is done, changing scope of assignment , delays or non payment and on and on.
They even changed their charter to providing primarily being a Software provider to manage technician assignment.
Or, try Field Solutions. That is who I thought you were describing. Useless Technicians, no shows, incompetents etc.
They even changed their charter to providing primarily being a Software provider to manage technician assignment.
Or, try Field Solutions. That is who I thought you were describing. Useless Technicians, no shows, incompetents etc.
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What's this? #14 Author of original report
Just for your Info
AUTHOR: Brandon - (United States of America)
SUBMITTED: Sunday, June 17, 2012
Obviously you don't read before you write. The job was scheduled for 1:00 PM. I was called and told to get to the site at 7:00 aM because the parts had arrived early and the military base needed thier printer fixed ASAP. I got to the site as fast as I could to find out there were no parts there. Field nation said I needed to wait till the parts got there without pay. I called UPS and the parts were not scheduled to arrive till after 1:00 the agreed upon time. Would you sit and wait 5 hours without pay and 1 hour of dive time each way? This was just one of many similar instances. I left the site and said i would be back when the parts were there. They assigned it to another tech in that period of time. I did not figure this out until I showed back up at the originally agreed upon time to find the other tech had just walked out the door with the parts to the job. This is bad business. They should have at least paid me a minimum for a trip charge for thier error. I'm not in business to eat thier mistakes. I can't tell you how many other jobs I had to sit and wait 2-3 hour without pay because the customers didn't have it together. There is a serious flaw in thier policies and paying for the technicians time consumed by the customers.
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What's this? #15 Consumer Comment
Field Nation - Quality Service Organization
AUTHOR: KenWG - (United States of America)
SUBMITTED: Sunday, June 17, 2012
I am a "buyer" of service techs and have been associated with Field Nation for 2 plus years. I have issued over 2,000 work order assignments through them and never had a commplaint from any technician about not being paid, FOR A JOB DONE CORRECTLY AND ON TIME.
1. I should clarify how this all works. I authorize payments to the technicians using monies on deposit with Field Nation. Pricing of work orders are a result of multiple technicians bidding on an order. It is up to me to select the Technician and the price requested.
2. If any of the mentioned issues occur, it is between the Buyer and the Technician, not Field Nation to work out. In some cases I pay mileage.
3. Rates are agreed upon between Buyer and Technician offering a bid.
4. On occasion I have asked Field Nation to contacvt the Technician if the Technician has not shown up or my customer wants the technian removed from his store and banned from the Costomer stores forever.
While using several other services like On Force and Field Services, I did run into technicians who thought they should be paid a lot more a job or abandoned a work order when they received an opportunity for larger pay on another job. They never cancelled the one they bid on for me.
If this technician had to be rousted out of bed to do a job he accepted at a given price, I would surmise he messed up.
1. I should clarify how this all works. I authorize payments to the technicians using monies on deposit with Field Nation. Pricing of work orders are a result of multiple technicians bidding on an order. It is up to me to select the Technician and the price requested.
2. If any of the mentioned issues occur, it is between the Buyer and the Technician, not Field Nation to work out. In some cases I pay mileage.
3. Rates are agreed upon between Buyer and Technician offering a bid.
4. On occasion I have asked Field Nation to contacvt the Technician if the Technician has not shown up or my customer wants the technian removed from his store and banned from the Costomer stores forever.
While using several other services like On Force and Field Services, I did run into technicians who thought they should be paid a lot more a job or abandoned a work order when they received an opportunity for larger pay on another job. They never cancelled the one they bid on for me.
If this technician had to be rousted out of bed to do a job he accepted at a given price, I would surmise he messed up.
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What's this? #16 UPDATE Employee
Field Nation
AUTHOR: Tony Juraska - (United States of America)
SUBMITTED: Monday, June 04, 2012
I joined Field Nation 2 years ago and have completed more than 300 jobs for them......and have been paid Faithfully everyweek.....unlike other Platforms.This Tech states he completed SOME of the work........I would not even expect to be paid if I did not complete a work order.And the Companies do pay very well!!You do not have to accept jobs 45 minutes away.......you choose what jobs you will take.I love Work Market and I make a damn good living from them.....unlike other Platforms that do not pay or you have to chase your money......Field Nation is the best Work Platform out there.....by far!!
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What's this? #17 Consumer Comment
Field Nation Calls
AUTHOR: Cheater Beater - (United States of America)
SUBMITTED: Wednesday, May 30, 2012
I have done many Field Nation Calls, and not once have I encountered the issues you describe.
If you accepted an agreed upon price, and you go over what was agreed to, it is not Field Nations Fault - they are only the Broker. The company that is using Field Nation to staff you is most likely to blame, or you did not follow proper work and reporting procedures.
And you say you took Field Nation calls "to learn". Well, I think you just learned what an experienced techs time is worth and that you need to follow the rules more from your vendors.
The Estimated time is exactly that - an estimation. If, based on your experience, you think a call will take longer that estimated, then you have the opportunity to discuss that. The estimated time is not set up by Field Nation, but by the Buyer that FN is coordinating to find YOU to do the work for.
In the example you site, there are several failures, iobviously based on your inexperience:
1. You did not contact the actual customer to determine if parts were onsite. Ypu obviously has access to that information and chose not to call.
2. You accepted a call 45 mins away, and expected to be paid for travel time - travel time is a concept that belongs in the 90s. Sorry.
3. You never completed the work, why should you be paid for a situation you put yourself in because you FAILED to ask the proper questions and contact the customer?
I hope you gained some experience from this call, and will strive to make yourself a better technician.
If you accepted an agreed upon price, and you go over what was agreed to, it is not Field Nations Fault - they are only the Broker. The company that is using Field Nation to staff you is most likely to blame, or you did not follow proper work and reporting procedures.
And you say you took Field Nation calls "to learn". Well, I think you just learned what an experienced techs time is worth and that you need to follow the rules more from your vendors.
The Estimated time is exactly that - an estimation. If, based on your experience, you think a call will take longer that estimated, then you have the opportunity to discuss that. The estimated time is not set up by Field Nation, but by the Buyer that FN is coordinating to find YOU to do the work for.
In the example you site, there are several failures, iobviously based on your inexperience:
1. You did not contact the actual customer to determine if parts were onsite. Ypu obviously has access to that information and chose not to call.
2. You accepted a call 45 mins away, and expected to be paid for travel time - travel time is a concept that belongs in the 90s. Sorry.
3. You never completed the work, why should you be paid for a situation you put yourself in because you FAILED to ask the proper questions and contact the customer?
I hope you gained some experience from this call, and will strive to make yourself a better technician.
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What's this? #18 UPDATE Employee
its a two way street
AUTHOR: CJBurg - (United States of America)
SUBMITTED: Saturday, April 21, 2012
As I've mentioned in a previous rebuttal.. I am both a technician and buyer so I've seen both sides of the park over the last 8 years on Field Nation and OnForce. You have to understand the market/Field is evolving from a buyers market over the last decades Where buyers typically have leverage. I can assure you this is the most tech friendly platform around. It's really evolved over the last two years For technician and although there's much more work to be done, I think you should consider reaching to them..
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What's this? #19 UPDATE Employee
Life of a 1099 Technician
AUTHOR: CJBurg - (United States of America)
SUBMITTED: Saturday, April 21, 2012
Being an independent contractor isnt easy. Often, the Communication lines between vendor/buyers and technician/supplier gets mistracted , everyone starts to point fingers. I know this because I am both a buyer and supplier. I understand Where youre coming from , but im afraid youve lost direction in this issue. Field Nation is merely a processing platform in that in no way or form has anything to do with the negotiations , designation of the scope of a wo, or arrangement of an assignment. They simply provide an market interface. Moreover, when similar disagreement do arrive between the technician and buyer, support usually offers mediation between both parties. Art jenkin and Darrell Smith have always been a supportive channel whenever I've dealt with any type of issue. I can assure you, nobody in the platform is ripping you off. In fact, getting you paid is in their interest . All in all though this is something you need to expect as an independent contractor. You won't always be in the right..you'll win some you'll lose some.. just learn how to pick your battles. Just have your ducks in a row and place all reasonable expectations up front before you accept a wo. If you ever have questions, feel free to look up my technician profile. I have experience with almost every company out there.. Best,
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What's this? #20 REBUTTAL Owner of company
Field Nation is comprised of a bunch of drunks!
AUTHOR: E Hays - (United States of America)
SUBMITTED: Thursday, March 08, 2012
The report filed earlier is indicative of Field Nation's attitude towards contract workers. I was on their "platform" for over a year without any problems from customers whatsoever. Yes, you do have to have knowledge and experience in how to plan your day and work with vendors on the site in order to accomplish specific tasks issued on their service. But, they are just a service. They don't and can't regulate nor monitor the issues that arise in the actual work orders that are posted via buyers.
That being said, my experience was that any time I tried to work with Field Nation regarding THEIR operation I was treated like a child, a low life, and like I was a brainless person in the least.
Every year I file my taxes early to beat the rush and get my return back ASAP. Why give IRS more interest? Field Nation was tardy in getting my 1099 to me. I asked time and again, "where is my 1099?" I was ignored and they knew their slow manual system just could not produce the required, by law, information in time for the Jan. 31 deadline. I complained to their bookkeeping department 3 times asking where and when will I get my 1099. On the third try Mr. Jenkins simply told me "you're gone" and deleted my contract from their service platform, period. I tried this year to get back on the system because all my teaching classes are on line and I have time now to do extra work. But I was rejected without any explanation or reason. I am a college instructor with a Master's degree in Business, owned my own IT consulting for for over 20 years, and have been a Pastor of a church for the last 9 years here in Asheville. I am not a slacky nor am I someone to ignore.
Every time I tried to call Field Nation and talk to someone in charge they sounded as though they were drunk. If you listen to the "training" it sounds a s though the guy is drunk and keeps stopping the session to get a drink. By the time the session is finished he was practically incoherent. These guys in Minnesota are simply not professional, take things too personal, and do not adhere to regulatory standards. I had since signed on to other contract platforms with great success and the highest ratings in my area. I also noticed that all Field Nation W/O's do pay less and have less flexibility than other platforms, some of which charge NO FEE to do the work. If I was someone looking to get into this business or someone looking to find service agents with a reputable company to use as contractors, it would certainly NOT be Field Nation! Look at Work Market or even OnForce. Much more professional and understanding than Field Nation!
I will use all the resources available on the internet to make sure people understand how Field Nation treats contractors and hope they do not enter into the platform!
That being said, my experience was that any time I tried to work with Field Nation regarding THEIR operation I was treated like a child, a low life, and like I was a brainless person in the least.
Every year I file my taxes early to beat the rush and get my return back ASAP. Why give IRS more interest? Field Nation was tardy in getting my 1099 to me. I asked time and again, "where is my 1099?" I was ignored and they knew their slow manual system just could not produce the required, by law, information in time for the Jan. 31 deadline. I complained to their bookkeeping department 3 times asking where and when will I get my 1099. On the third try Mr. Jenkins simply told me "you're gone" and deleted my contract from their service platform, period. I tried this year to get back on the system because all my teaching classes are on line and I have time now to do extra work. But I was rejected without any explanation or reason. I am a college instructor with a Master's degree in Business, owned my own IT consulting for for over 20 years, and have been a Pastor of a church for the last 9 years here in Asheville. I am not a slacky nor am I someone to ignore.
Every time I tried to call Field Nation and talk to someone in charge they sounded as though they were drunk. If you listen to the "training" it sounds a s though the guy is drunk and keeps stopping the session to get a drink. By the time the session is finished he was practically incoherent. These guys in Minnesota are simply not professional, take things too personal, and do not adhere to regulatory standards. I had since signed on to other contract platforms with great success and the highest ratings in my area. I also noticed that all Field Nation W/O's do pay less and have less flexibility than other platforms, some of which charge NO FEE to do the work. If I was someone looking to get into this business or someone looking to find service agents with a reputable company to use as contractors, it would certainly NOT be Field Nation! Look at Work Market or even OnForce. Much more professional and understanding than Field Nation!
I will use all the resources available on the internet to make sure people understand how Field Nation treats contractors and hope they do not enter into the platform!
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What's this? #21 General Comment
Time Management...
AUTHOR: PAB Enterprises - (United States of America)
SUBMITTED: Sunday, February 19, 2012
After reading this report I noticed several things: The individual is obviously new to field service. Does not possess the time management skills necessary to perform at this level. And complains about things that are totally within his own purview. In order for this type of contracting to work for you, you have to be prepared, precise, and dedicated.
Being prepared means only bidding for jobs in which you know you are qualified to do. If the job is a "flat rate" job then, you are aware that no matter what the job entails, that is the total that will be paid for the job. The key here is to know what the job entails and how long it will take. Most "flat rate" jobs are simple, if you know what your doing. Being precise means scheduling properly. We generally schedule 3-4 a day in the same general area. That way you are making good use of your time. Also, You also have to call BEFORE going onsite to confirm all the details are correct. Including delivery of the equipment being installed. Being dedicated means completing the job properly and professionally. Most clients will compensate you if they know you are going "above and beyond".
In summation, you should not complain about things that only you have control over. Field Nation does not employ you. Their client is contracting you for a service and paying you a specified amount for completing that service in a timely, professional manner. Choose your jobs wisely, schedule them properly and complete them professionally and you will be able to make, and get paid for, all of your hard work in a timely manner.
Paul Burgess
Owner
PAB Enterprises
info@pabent.com
Proudly serving Field Nation and its clients in the DC/Baltimore Metro area for over 3 years.
Being prepared means only bidding for jobs in which you know you are qualified to do. If the job is a "flat rate" job then, you are aware that no matter what the job entails, that is the total that will be paid for the job. The key here is to know what the job entails and how long it will take. Most "flat rate" jobs are simple, if you know what your doing. Being precise means scheduling properly. We generally schedule 3-4 a day in the same general area. That way you are making good use of your time. Also, You also have to call BEFORE going onsite to confirm all the details are correct. Including delivery of the equipment being installed. Being dedicated means completing the job properly and professionally. Most clients will compensate you if they know you are going "above and beyond".
In summation, you should not complain about things that only you have control over. Field Nation does not employ you. Their client is contracting you for a service and paying you a specified amount for completing that service in a timely, professional manner. Choose your jobs wisely, schedule them properly and complete them professionally and you will be able to make, and get paid for, all of your hard work in a timely manner.
Paul Burgess
Owner
PAB Enterprises
info@pabent.com
Proudly serving Field Nation and its clients in the DC/Baltimore Metro area for over 3 years.
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What's this? #22 REBUTTAL Individual responds
Field nation
AUTHOR: Howard - (United States of America)
SUBMITTED: Thursday, February 16, 2012
I have been a contractor with field nation for more than 3 years and during that time I have jobs that did pay over if it was an hourly job. Fixed amount jobs are just that a fixed amount.
If there is a problem on a job then I call the contact to let them know, if a wait time or return is needed I have been compensated.
Most jobs state if the job cannot be completed under no fault of your own a fixed amount would be paid.
Travel time has been only included if stated in the job.
The terms of the job are clearly stated before you accept it.
Also you can send messages to the client before you accept the job to clarify any questions about travel, payment, etc.
Mosf of the clients have lowered the rates for jobs based on the current economy.
That is not field nation but the clients.
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What's this? #23 UPDATE Employee
Rebuttal from Director @ Field Nation
AUTHOR: Art Jenkin - (United States of America)
SUBMITTED: Thursday, December 08, 2011
This gentleman is sorely mistaken here. Field Nation does not employ any technicians. We pay what the client and technician have agreed to as compensation for work performed. Our business model is 10% of the total of the work order. Therefore if a client publishes a work order for $100.00 and the technician accepts and then completes the work and it is approved by the client, we send the technician $90.00 payment. We can not withhold payments from technicians. Field Nation automatically compensates the technician once he or she has completed the work satisfactorily and the work order has been approved by the client. We do not set any rates nor do we post any work. This is all done by our clients utilizing our unique service system. Clients and techcnians agree upon scope of work and compensation through the creation of the work order and assignment of the work order. No work is forced.
I will gladly speak to this gentleman or anyone else who has any complaint about Field Nation.
Just call our office and ask to be transferred to Art Jenkin.
Thank you.
I will gladly speak to this gentleman or anyone else who has any complaint about Field Nation.
Just call our office and ask to be transferred to Art Jenkin.
Thank you.
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