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  • Report: #989853

Complaint Review: Fields BMW of Winter Park

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  • Submitted: Wed, January 02, 2013
  • Updated: Wed, January 02, 2013

  • Reported By: Jinessa — Kissimmee Florida United States of America
Fields BMW of Winter Park
963 N Wymore Rd Winter Park, Florida United States of America

Fields BMW of Winter Park Received an estimate of over 1300 and all I needed to do was change a fuse and a light bulb. Winter Park, Florida

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I own a 2007 BMW (328 I).  I had an incident where the car locks didn't work and I also had a warning sign for the lights.  I took the car to the dealership and requested they checked the car and give me an estimate on how much it will be to fix what was wrong.  The cost for this "check up" is $139.99

I received a call in the afternoon where I was told I had to replace 3 door handles and the entire light system in the rear driver's side.  I took the car home and to my surprise another mechanic checked my fuse box and realized one of my fuse had blow and one of my light bulbs wasnt working.  The total cost for the fuse pack (which brings 10 but I only needed one)  and the light bulbs (which also brings two but only one was needed) was less than ten dollars.  10 dollars fixed my problem and Fields BMW was charging me over 1300. 

This is an absolute rip off.  I feel bad for all the customers that take the cars there and get ripped off.  I actually paid 139.99 to get the wrong diagnostic in the car.

This report was posted on Ripoff Report on 01/02/2013 08:53 AM and is a permanent record located here: http://www.ripoffreport.com/r/Fields-BMW-of-Winter-Park/Winter-Park-Florida-32789/Fields-BMW-of-Winter-Park-Received-an-estimate-of-over-1300-and-all-I-needed-to-do-was-ch-989853. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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