Fifth Third Banks are professional scam artists! They have been re-sequencing the order in which they credit your bank account with deposits and debits. They will take all the money out first thing in the day during banking hours and then add your cash, check or auto deposits after closing on purpose to overdraft your account. When I discoverd this I went all the way up the ladder in the state of Florida. I was told "this is legal and Bank of America does it too" this response is a lie and very childish. This response was repeated by almost every employee of the company, including a Regional manager for Naples.
I tried for 4 months to close my account. Each and every time I was told by 2 different branches that I would have to pay between $281-$389 to close the acct. Always stating additional fee's. (I had not used the acct. for months and had a zero balance.) I would pay the stupid fee each time just to end it. Now I'm in the 4th month... I of course thought last month when I paid the bogus amount of $389 and cut up the debit card, closed the debit card, closed my acct by signing documents, had them shut off the online acct all infront of me with copies of all documents for the 3rd time, that this was over. Today (month 4) I recieved two letters in the mail stating that my acct is once again overdrafted $281 and they are reporting me to a collection agency. And as you have guessed.... the second letter is from the collection agency stating that collection and reporting to the credit bureaus has begun. (they both came together)
Now I am trying to reach the last Branch manager that "closed" my acct. She is out "on leave" the first Branch manager was also "out on leave" mmmmmm. All employees act like they don't know what I'm talking about or tell me just to pay the money and this time they will close it. Ya Right!
Do Not Ever go to this Bank! You will forever regret it.