- Report: #463635
Complaint Review: Fifth Third Bank
| Fifth Third Bank
Nationwide U.S.A. |
|
Fifth Third Bank They are criminals when it comes to fees Crescent Springs Kentucky
*Consumer Comment: Pretty Standard...
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I recently moved from Northern Kentucky to Ohio and went into my branch to change my account address. Fifth Third changed the address on my sons account instead of my account. So my son did not get statements as my mail does get stolen from my mail box occasionally. When I asked the representative at Fifth Third about the mix up I was told "Yeah, sometimes that happens when your name is on muliple accounts" Shouldn't they be more carefull with banking information than that!!!
Janette
Cincinnati, Ohio
U.S.A.
This report was posted on Ripoff Report on 06/22/2009 09:49 AM and is a permanent record located here: http://www.ripoffreport.com/r/Fifth-Third-Bank/nationwide/Fifth-Third-Bank-They-are-criminals-when-it-comes-to-fees-Crescent-Springs-Kentucky-463635. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search TipsYour second issue is because you are on the account they have the legal right, actually called the "Right of Offset" to take money from a positive account to pay for a delinquent account that you are also on. Which they did, and is no different than any other bank would have done. Your actually lucky that 5/3 contacted you first, most banks won't. They will either let you figure it out on your own after the fact, or send you a letter in 7-10 days if you haven't figured it out by then.
Whether you think it is fair or not, the fees are what you agreed to when you opened the account. So you are not going to be able to get out of them. Putting any more money into the account is not the wisest thing either. Because until your son's account is positive, they will continue to use the Offset to take money from your account to your son's.
I would highly recommend that you either pay the fees before they turn you over to collections, or open another account at another bank ASAP. Because once they do you will also be put into ChexSystems which will make it impossible to open an account at any other major bank.

