• Report: #563089

Complaint Review: File Your Taxes

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  • Submitted: Mon, February 01, 2010
  • Updated: Sat, April 10, 2010

  • Reported By: MotherOf2 — Oakland California United States of America
File Your Taxes
Oxnard, California United States of America

File Your Taxes fileyourtaxes.com Charged for a tax filing that was supposed to be FREE!! Oxnard, California

*Consumer Comment: Great Company

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I was referred to this company through the IRS. I did my taxes and everything seemed fine, they did not charge me. BUT I did my husbands taxes- who qualified for the free filing as well and they charged us almost $50.00!. I emailed and called to ask why we were being charged. I was called stupid and told to use common sense. I was also told that they would not refund me my money.

This report was posted on Ripoff Report on 02/01/2010 12:16 PM and is a permanent record located here: http://www.ripoffreport.com/r/File-Your-Taxes/Oxnard-California-93031/File-Your-Taxes-fileyourtaxescom-Charged-for-a-tax-filing-that-was-supposed-to-be-FREE-563089. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

Great Company

AUTHOR: myaddress - (United States of America)

I've been using FileYourTaxes for almost as long as they have been in existence.  I find it easy and the staff helpful.  I've called them for help in the past and they have been very accommodating.  I think you have an isolated case that doesn't warrant a posting on this website.
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