• Report: #640713

Complaint Review: FileServe LTD

  • Submitted: Wed, September 15, 2010
  • Updated: Sat, September 18, 2010

  • Reported By: William — Mayaguez Nationwide Puerto Rico
FileServe LTD
Internet United States of America

FileServe LTD Click on the $4.99 one day option using paypal, get also charged $9.99 for a monthly active supscription through PAYPAL, Internet

*Consumer Comment: Always check your paypal account

*Consumer Comment: Always check your paypal account

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On FileServe LTD, when using paypal, if you click on the $4.99, one day use of their service, you get to log in to PayPal and approve of this payment..If you don't check your e-mails for a few days, you'll get a surprise charge of $9.99 monthly subscription (with PayPal's blessings) without ever being logged in to PayPal to approve or disapprove of this..

Did what I had to with PayPal to get my money back, and my claim was denied..So I figure, since I must have a full month paid for with FileServe, let's see what services can I use there..Guess what, I don't have a Premium account, even after they took my money..And somehow the PayPal investigation missed this point.

Ten dollars at the time makes for a good bundle on the long run...Beware


This report was posted on Ripoff Report on 09/15/2010 04:38 AM and is a permanent record located here: http://www.ripoffreport.com/r/FileServe-LTD/internet/FileServe-LTD-Click-on-the-499-one-day-option-using-paypal-get-also-charged-999-for-640713. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 Consumer Comment

Always check your paypal account

AUTHOR: Ko - (Netherlands)

As far as i know, you pay with paypal you get a email with all the details, if you don't check these emails or even bother to log in your paypal account, then you should only blame yourself. i took a month premium and after the email canceled the recurring charges. and i'm realy happy with the fileserve service.
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#2 Consumer Comment

Always check your paypal account

AUTHOR: Ko - (Netherlands)

As far as i know, you pay with paypal you get a email with all the details, if you don't check these emails or even bother to log in your paypal account, then you should only blame yourself. i took a month premium and after the email canceled the recurring charges. and i'm realy happy with it.
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