- Report: #976129
Report - Rebuttal - Arbitrate
Complaint Review: Financial Crossroads Property Management; Rockwall,TX
Financial Crossroads Property Management; Rockwall,TXP.O. Box 2036 Rockwall, Texas United States of America
Financial Crossroads Property Management; Rockwall,TX Carla Decker Highly UNPROFESSIONAL Rockwall, Texas
These "cosmetic" issues are items such as the following: blotchy,& spotty touch up painting of walls,& ceilings. Cracks in walls,& ceilings. Holes in walls,previously spackled areas which were not sanded,& re-painted,rotting baseboard caulking,spilled paint on white baseboards,paint which is overlapping on walls with two different colors due to laziness,& improper use of painters tape,large cracks,& separations in the exterior/interior of garage doors,& center pillar,which not only allows outside weather in,but also bugs,& spiders. Also,the home has a outdoor hot tub,which can not be used due to it having yet to be properly serviced,& cleaned...even after waiting 2 months for such to be done. We (tenants) have also been waiting for over a month for a broken window in the master bdrm to be replaced,& are constantly told that the contractors just fail to show up to perform the work. Really! What a farce!
This property management company...Carla Decker typically takes over a week,& at times a few weeks to even respond to our repair requests,which we email to her. I'm assuming the actual home owner has no idea as to how badly this company is handling things,& treating her tenants,as Carla Decker is most likely not being totally honest with her regarding the condition of the home. It's truly a shame that such a company acts in such an unprofessional manner,& treats tenants who pay on time,& also take very good care of the home in such an awful manner. Sadly,there are a handful of negative posts/reviews about this company,as well as Carla Decker. Please use caution when dealing with this company! We (tenants) are just keeping to our obligation,& going to continue to do the right thing,& will pursue this further if this company continues to refuse to handle,& do things the right way.
This report was posted on Ripoff Report on 11/30/2012 12:06 PM and is a permanent record located here: http://www.ripoffreport.com/r/Financial-Crossroads-Property-Management-RockwallTX/Rockwall-Texas-75087/Financial-Crossroads-Property-Management-RockwallTX-Carla-Decker-Highly-UNPROFESSIONAL-976129. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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